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805 posts

Ultimate Geek
+1 received by user: 62

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  Reply # 517478 6-Sep-2011 13:18 Send private message

We dont allow it either but 111 is a closed system, There is no visible way for VOIP providers to update 111 location information and we've tried. We see it as a big issue but can't gain any traction on it




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All comment's I make are my own personal opinion and do not in any way, shape or form reflect the views of current or former employers unless specifically stated 

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3475 posts

Uber Geek
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  Reply # 517480 6-Sep-2011 13:18 Send private message

jjnz1:
But this service could save down time when getting a number ported as one could just divert the telecom local number to 2talk and use a disguised as 'telecom' 2talk number until the porting process has finished.


This is sort of how it's done in Australia.  They use a combination of 0800 numbers and diverts to put the number where you want it until the porting process is complete.

How they deal with 111 I don't know.






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  Reply # 517484 6-Sep-2011 13:25 Send private message

Beccara: We dont allow it either but 111 is a closed system, There is no visible way for VOIP providers to update 111 location information and we've tried. We see it as a big issue but can't gain any traction on it


Yes I got the impression that it's a boys club to keep some features in the existing providers domains. 

In my view, 111 provide a service.  If they want me to provide location details of my ATAs then I'll be happy to help out, but the 111 operators deal with the problem my just asking where you are.

I get the impression that 111 don't trust CallerID any more anyway.

I agree with Mav that we do need to follow some standards as best we can and not get to carried away with cheap v's quality.

However, I live in a disaster zone currently and I can tell you there are much bigger fish to fry than 111 and addresses. 

I'm more interested in seeing SMS messages get delivery notification turned back on.

As for Indian call centers.  Well that's an issue for the Indian government to address.  Currently I hear an Indian accent on the phone and I just play along (if I'm bored) or just hand up. 

I agree with Mav that the integrity of our networks is failing.  Is this going to result in people dealing with locals more and more? - people who they can meet just by dropping into their local office.






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3558 posts

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WorldxChange

  Reply # 517485 6-Sep-2011 13:25 Send private message

Beccara: We dont allow it either but 111 is a closed system, There is no visible way for VOIP providers to update 111 location information and we've tried. We see it as a big issue but can't gain any traction on it


There is a way and the code outlines this, have you looked at the requirements around this ?, this was started well over 4 years ago, WxC has been pretty heavily involved with participating in this since day 1, 
Working Party MembersThe working party members are:
  • Telecom
  • TelstraClear
  • Vodafone
  • WorldxChange

http://www.tcf.org.nz/content/a21f526e-5f82-41fa-9aa8-4dd8538b6b7d.html





Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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Biddle Corp
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  Reply # 517490 6-Sep-2011 13:27 Send private message

jjnz1:Yes the 111 thing is a bit wrong.

But this service could save down time when getting a number ported as one could just divert the telecom local number to 2talk and use a disguised as 'telecom' 2talk number until the porting process has finished.




Porting is a 60 minute process from the losing service provider to the gaining service provider. Why go to all the effort in doing this, especially since the inbound number can't be called anyway during the porting process?




      

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Uber Geek
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  Reply # 517491 6-Sep-2011 13:29 Send private message

maverick: this was started well over 4 years ago,


ROFLMAO!

+64 3 348 7235 - 31 Acheson Ave, Mairehau, 8013

There you go.  Put it in your databases guys.

4 years. 

I'm waiting for the day that something happens here and Mr 3 has to call 111 and explain where he is.  Good luck with that one.






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3475 posts

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  Reply # 517494 6-Sep-2011 13:31 Send private message

sbiddle: Porting is a 60 minute process from the losing service provider to the gaining service provider. Why go to all the effort in doing this, especially since the inbound number can't be called anyway during the porting process?     


I think the question comes about because porting isn't a 60 minute process.






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Reply # 517495 6-Sep-2011 13:31 Send private message

sbiddle:
jjnz1:Yes the 111 thing is a bit wrong.

But this service could save down time when getting a number ported as one could just divert the telecom local number to 2talk and use a?disguised?as 'telecom' 2talk number until the porting process has finished.




Porting is a 60 minute process from the losing service provider to the gaining service provider. Why go to all the effort?in doing this, especially since the inbound number can't be called anyway during the porting process?




??????


Because with some providers it takes a week!




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3558 posts

Uber Geek
+1 received by user: 60

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WorldxChange

  Reply # 517498 6-Sep-2011 13:32 Send private message

DonGould:
maverick: this was started well over 4 years ago,


ROFLMAO!

+64 3 348 7235 - 31 Acheson Ave, Mairehau, 8013

There you go.  Put it in your databases guys.

4 years. 

I'm waiting for the day that something happens here and Mr 3 has to call 111 and explain where he is.  Good luck with that one.





Your not our customer so sorry cant help sorry Don Laughing, also the responsibility is yours to update the info, this is done through our viewbill system




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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3475 posts

Uber Geek
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  Reply # 517501 6-Sep-2011 13:38 Send private message

maverick: Your not our customer so sorry cant help sorry Don Laughing, also the responsibility is yours to update the info, this is done through our viewbill system


aa. I did try to be a customer

bb.  wiewbill - cool.  I will pass that on to anyone who I know is a customer.




Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - [email protected]


620 posts

Ultimate Geek
+1 received by user: 3


  Reply # 517504 6-Sep-2011 13:44 Send private message

DonGould:
maverick: this was started well over 4 years ago,


ROFLMAO!

+64 3 348 7235 - 31 Acheson Ave, Mairehau, 8013

There you go.  Put it in your databases guys.

4 years. 

I'm waiting for the day that something happens here and Mr 3 has to call 111 and explain where he is.  Good luck with that one.




Identity fraudsters dream right there?

805 posts

Ultimate Geek
+1 received by user: 62

UberGroup

  Reply # 517510 6-Sep-2011 13:53 Send private message

maverick:
Beccara: We dont allow it either but 111 is a closed system, There is no visible way for VOIP providers to update 111 location information and we've tried. We see it as a big issue but can't gain any traction on it


There is a way and the code outlines this, have you looked at the requirements around this ?, this was started well over 4 years ago, WxC has been pretty heavily involved with participating in this since day 1, 
Working Party MembersThe working party members are:
  • Telecom
  • TelstraClear
  • Vodafone
  • WorldxChange

http://www.tcf.org.nz/content/a21f526e-5f82-41fa-9aa8-4dd8538b6b7d.html



I have, the document points to something called the "National Location Register" which I can find no reference to outside of this document and nobody knows of such a register. It says that outside of an agreement between us and the ESO that this NLR is the default goto.




Most problems are the result of previous solutions...

All comment's I make are my own personal opinion and do not in any way, shape or form reflect the views of current or former employers unless specifically stated 

Have plan, send $NZD50m
3475 posts

Uber Geek
+1 received by user: 75

Subscriber

  Reply # 517513 6-Sep-2011 13:55 Send private message

rphenix:
DonGould:  +64 3 348 7235 - 31 Acheson Ave, Mairehau, 8013


Identity fraudsters dream right there?


Getting silly... no more details there than on my web site, in my email signature, on www.whitepages.co.nz

If you're going to start on that, then let's chat about Facebook and Skype.  My skype connection popped up the other day to remind me someone was having a birthday.  Coupled with her address, her DOB and her name...  pfft...  that's all the info the bank normally asks me for before doing just about what ever I ask.






Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - [email protected]


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Biddle Corp
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  Reply # 517520 6-Sep-2011 14:06 Send private message

DonGould:
sbiddle: Porting is a 60 minute process from the losing service provider to the gaining service provider. Why go to all the effort in doing this, especially since the inbound number can't be called anyway during the porting process?     


I think the question comes about because porting isn't a 60 minute process.





My dealings with both VoIP and PSTN ports puts the figure at around 60 minutes on average between the number moving from the losing service provider to the gaining service provider.  I obviously can't comment on the timeframes other providers may have. Mobile ports are also very efficient and take around an hour. 

 

805 posts

Ultimate Geek
+1 received by user: 62

UberGroup

  Reply # 517522 6-Sep-2011 14:09 Send private message

While the port it's self may take 60min a number of people moving from PSTN to VOIP will be changing their phone over or cutting house wiring to plug into the VOIP box which increases the time from the clients perspective about how long a port takes




Most problems are the result of previous solutions...

All comment's I make are my own personal opinion and do not in any way, shape or form reflect the views of current or former employers unless specifically stated 

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