We're looking to purchase a Cisco UC560 and associated Cisco phones, for about 25 staff, 2 of whom are in another city.
I've read on various forums that the gear works well and the phones have good sound quality. Does anyone have opinions on this? In particular, 15 of our staff will be needing headsets to be used in a busy office environment (software support office, not telemarketing!!!) so can anyone say whether the volume goes up "loud enough" without needing an amplifier?
I'd love to hear any tips anyone has about configuring the system, as it'll be my first IP phone system setup with SIP trunks.
For an additional 10 points (completely fictional, of course) the boss doesn't want me to just go out and buy, he wants me to pay a visit somewhere that already has one installed, just to take a look and maybe make a call to "check the quality."
If anyone (preferably in Christchurch, but any offers considered - the boss has given me permission to travel, woo hoo) could spare a couple of minutes to show me their system working, and let me make a call to our office's 0800 number, I'd really appreciate a forum post or PM with your details.