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163 posts

Master Geek
+1 received by user: 3


Topic # 93923 1-Dec-2011 16:48 Send private message

Hi all

I have to use Skype for video conference calls on the odd occasion but find the qualtiy of the connection lacking.

If I buy a Pro account will I get a better connection?

Cheers Paul.

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1699 posts

Uber Geek
+1 received by user: 4

Trusted

  Reply # 552355 1-Dec-2011 17:53 Send private message

No you won't get a better connection but you will be able to access other features like group video calling...

1629 posts

Uber Geek
+1 received by user: 71

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  Reply # 557430 13-Dec-2011 13:21 Send private message

Check your internet speed (eg speedtest.net) at both peak and offpeak times to get an idea of what your connectionis capable of. If your video conference is international then you need to test international speed too. If things are slow even at offpeak times, check your modem's ADSL stats and post here the datarate, SNR, attenuation, and perhaps your location.




Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^

4828 posts

Uber Geek
+1 received by user: 130

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  Reply # 557431 13-Dec-2011 13:25 Send private message

simon14: No you won't get a better connection but you will be able to access other features like group video calling...

You get some group video calling in the base free product now too.

1 post

Wannabe Geek


  Reply # 560782 22-Dec-2011 18:42 Send private message

Upgrading Skype wont improve video quality. The call quality is based on your internet speed and that of the user on the other end.

3 posts

Wannabe Geek


  Reply # 569297 16-Jan-2012 07:28 Send private message

Skype have a free trial of group calling for 7 days, so you can test the quality.

The alternative is to have someone else buy it, as only one person on a group call needs to have paid for the premium service.

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