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174 posts

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Topic # 95600 9-Jan-2012 11:28 Send private message

Hi,
Does anyone know how I can get allocated a couple of Telecom local landline numbers in New Plymouth?

I have 2 VoIP lines, both with numbers from Kiwilink (callplus) that are like 06 927 XXXX.
And I would like to swap these for local New Plymouth numbers, like 07 75X XXX
It is a pain trying to explain to potential business clients that my number is in fact New Plymouth, and not elsewhere (927 XXXX looks strange).
So effects my business line, and residential line.

I vaguely remember that it was possible to get a number allocated from Telecom somehow, and port it across, but can't remember how!

Thanks in advance.

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  Reply # 566440 9-Jan-2012 11:35 Send private message

It's call customer link. Call Telecom and say you need a couple of new local numbers, but you don't want them connected up yet - so to setup as "customer link" numbers. Once setup, port across to your VoIP provider.




Chorus has spent $1.4 billion on making their ADSL broadband network faster. Why not spend a couple of hundred to make sure you are getting the most out of your connection?
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174 posts

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  Reply # 566442 9-Jan-2012 11:39 Send private message

Excellent, thanks.

Is there anything specific I should ask for or say when calling telecom? (like customer link number swap?)
Should I expect a cost for this?

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  Reply # 566446 9-Jan-2012 11:50 Send private message

Not really. You want to give the impression you are going to use these for a couple of new land-lines in near future. The will ask for numbers to divert these to, so your VoIP numbers or mobile. Cost is approx $20 per month plus call charges. Not sure if you will pay for a full month or not once they have been ported.




Chorus has spent $1.4 billion on making their ADSL broadband network faster. Why not spend a couple of hundred to make sure you are getting the most out of your connection?
Geekzone special price: $150* for master splitter install, normally $200+ through your ISP. Auckland and Waikato areas.
*Travel charges may apply. Additional costs may apply for complex installs.
I install - Naked DSL, DSL Master Splitters, VoIP, RBI Rural Broadband. Also a dealer for WorldxChange.
Need help in Auckland or Waikato? Click my email button, or email me direct: [my user name] at geekzonemail dot com



174 posts

Master Geek
+1 received by user: 8


  Reply # 566452 9-Jan-2012 12:07 Send private message

Does anyone know if there is an online tool somewhere to check telecom landline number availability?
I did a quick search but couldn't find anything, only the NAD info.

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  Reply # 566455 9-Jan-2012 12:17 Send private message

snowfly: Does anyone know if there is an online tool somewhere to check telecom landline number availability?
I did a quick search but couldn't find anything, only the NAD info.


I don't think so, just call Telecom, it's pretty quick and painless to do. 




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  Reply # 566485 9-Jan-2012 13:26 Send private message

snowfly: Does anyone know if there is an online tool somewhere to check telecom landline number availability?
I did a quick search but couldn't find anything, only the NAD info.


Not public, no. For providers with access to Wireline, yes.

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