DNS is down completely also, which means they won't be getting emails to their support either.....
I don't see why they didn't just rent a cheap VPS so that NS2 is always geographically separated, it's a bit stupid to have the two primary name servers in the same DC on the same Internet Connection.
Also, using 2talk.co.nz as the registration address also is a bit silly, they should use a sub domain like voip.2talk.co.nz and change the TTL on those records down to 60 seconds and leave the 2talk.co.nz records higher so they don't have so many queries hitting them all the time....
So now no number to call, no point emailing them because they won't get it, sigh... just sit and wait I guess...
**lost somewhere past the sky tower**
1 10.254.200.2 (10.254.200.2) 4.431 ms 1.362 ms 1.977 ms
2 * brdr-vpn2.kaponetworks.co.nz (184.108.40.206) 2.473 ms *
3 brdr-rtr2.kaponetworks.co.nz (220.127.116.11) 4.293 ms 4.170 ms 1.866 ms
4 brdr-rtr1-1.kaponetworks.co.nz (18.104.22.168) 21.917 ms 20.910 ms 21.004 ms
5 ge0-2-35.v4akl1.acsdata.co.nz (22.214.171.124) 35.421 ms 33.075 ms 39.807 ms
6 2talk.ape.net.nz (126.96.36.199) 35.941 ms 34.062 ms 33.050 ms
7 * * *
8 * * *
Oh well rant over, hopefully they notice... Unlikely I guess though.