Hey guys,
I have one phone which for some reason isn't working right. It's a Cisco 7940 flashed with SIP firmware connecting into a relatively new PBX in a flash server. The PBX supports 4 phones with them all being remote, 3 in one location and one in another all using Vodafone DSL (red network). One office has a Am300 not sure about the other (where we are having problems).

103/103 118.92.62.XX D N A 5060 OK (119 ms)


Anyway what is happening is the phone is registered but when I press the button in the IVR to call it I get the WxC messaeg "the number you have dialed is not in service". That message then cuts off I don't hear anything for a bit and the call gets sent to asterisk voicemail as per the ring group rule. I'm guessing Asterisk is not calling the extension properly, any ideas? The bit below in bold is the funny part


-- Executing [s@macro-dialout-trunk:17] GotoIf("Local/ a1@from-internal-fe51;2", "0?bypass,1") in new stack
-- Executing [s@macro-dialout-trunk:18] GotoIf("Local/ a1@from-internal-fe51;2", "0?customtrunk") in new stack
-- Executing [s@macro-dialout-trunk:19] Dial("Local/ a1@from-internal-fe51;2", "SIP/VFX/ a1,300,") in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called SIP/VFX/ a1
-- SIP/VFX-0000000e is making progress passing it to Local/ a1@from-internal-fe51;2
-- Local/ a1@from-internal-fe51;1 is making progress passing it to SIP/VFX-0000000c
== Spawn extension (macro-dial, s, 7) exited non-zero on 'SIP/VFX-0000000c' in macro 'dial'
== Spawn extension (ext-group, 600, 22) exited non-zero on 'SIP/VFX-0000000c'
-- Executing [h@ext-group:1] Macro("SIP/VFX-0000000c", "hangupcall,") in new stack
-- Executing [s@macro-hangupcall:1] GotoIf("SIP/VFX-0000000c", "1?skiprg") in new stack
-- Goto (macro-hangupcall,s,4)
-- Executing [s@macro-hangupcall:4] GotoIf("SIP/VFX-0000000c", "0?skipblkvm") in new stack
-- Executing [s@macro-hangupcall:5] NoOp("SIP/VFX-0000000c", "Cleaning Up Block VM Flag: BLKVM/600/SIP/VFX-0000000c") in new stack
-- Executing [s@macro-hangupcall:6] NoOp("SIP/VFX-0000000c", "Deleting: BLKVM/600/SIP/VFX-0000000c TRUE") in new stack
-- Executing [s@macro-hangupcall:7] GotoIf("SIP/VFX-0000000c", "1?theend") in new stack
-- Goto (macro-hangupcall,s,9)
-- Executing [s@macro-hangupcall:9] Hangup("SIP/VFX-0000000c", "") in new stack
== Spawn extension (macro-hangupcall, s, 9) exited non-zero on 'SIP/VFX-0000000c' in macro 'hangupcall'
== Spawn extension (ext-group, h, 1) exited non-zero on 'SIP/VFX-0000000c'
== Spawn extension (macro-dialout-trunk, s, 19) exited non-zero on 'Local/ a1@from-internal-fe51;2' in macro 'dialout-trunk'
== Spawn extension (from-internal, a1, 6) exited non-zero on 'Local/ a1@from-internal-fe51;2'
-- Executing [h@from-internal:1] Macro("Local/ a1@from-internal-fe51;2", "hangupcall") in new stack
-- Executing [s@macro-hangupcall:1] GotoIf("Local/ a1@from-internal-fe51;2", "1?skiprg") in new stack
-- Goto (macro-hangupcall,s,4)
-- Executing [s@macro-hangupcall:4] GotoIf("Local/ a1@from-internal-fe51;2", "1?skipblkvm") in new stack
-- Goto (macro-hangupcall,s,7)
-- Executing [s@macro-hangupcall:7] GotoIf("Local/ a1@from-internal-fe51;2", "1?theend") in new stack
-- Goto (macro-hangupcall,s,9)
-- Executing [s@macro-hangupcall:9] Hangup("Local/ a1@from-internal-fe51;2", "") in new stack
== Spawn extension (macro-hangupcall, s, 9) exited non-zero on 'Local/ a1@from-internal-fe51;2' in macro 'hangupcall'
== Spawn extension (from-internal, h, 1) exited non-zero on 'Local/ a1@from-internal-fe51;2'
-- Got SIP response 400 "Bad Request - Invalid Request URI: CANCEL sip: SIP/2.0" back from 58.28.20.150:5060