My normal billing month used to roll over on the 1st of the month. Opted to change to the warp speed 100mb plan on the 17th, and it has scheduled to be installed on 1st May.
It appears Telstra changed over my billing on 19th April to the warp speed 100mb/s plan, even though I do not have the hardware yet to get what im paying for.
It kind of annoys me that I have to pay for 11 days worth of service that I can not get because of the delay getting the install done. I think it would be much fairer for the billing to commence on the day I can actually get the service.
Anyone else noticed this?