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Cancellation of service before even being connected
+1 received by user: 292
Signed up with Telstraclear the other day. They have not been to the house to do any connection and this is scheduled for tomorrow.
I now want to cancel. Anybody know if this is possible?
I have tried calling the helpdesk on 0508 888 800 but its a nightmare getting through
+1 received by user: 2
If you email me your name and contact details (and the account number if you know it and/or the address the connection is for) I'll ask one of the team to contcat you.
+1 received by user: 292
Thanks for the response. I have sent you a PM with the details.
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