I initially used the web form to indicate I wanted a call-back during weekday mornings. So, Saturday night at 5pm I get a call (overseas call centre). Can't say I was impressed with that. The guy indicated that there would be a call back yesterday, didn't happen. I rang the 0508 number this morning and got the overseas call centre again. Heaps of background noise (sounded like a riot...), made it very hard to understand the poor guy on the phone, but then he was hardly helpful with the questions I had anyway. I said thanks and hung up.
Is there no decent call centre option, or even an NZ representative to call?