Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
This subforum is now locked. Please post TelstraClear topics in the Vodafone forum. You can find more information here.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4
BDFL
49524 posts

Uber Geek
+1 received by user: 4375

Administrator
Trusted
Geekzone
Subscriber

  Reply # 614425 24-Apr-2012 16:37 Send private message

"The router is fine"... Does it mean you test with another router and had the same behaviour?

We have an example here of someone who complained for weeks about his slow TelstraClear speeds, and then we found out he was using a crap Linksys PAP2T as a router, severely limiting packet switching capabilities, meaning low speeds. He obviously blamed TelstraClear for weeks before letting us know he was using that because his other router was out of action.




BDFL
49524 posts

Uber Geek
+1 received by user: 4375

Administrator
Trusted
Geekzone
Subscriber

  Reply # 614426 24-Apr-2012 16:38 Send private message

By the way, I don't mean to say there may not be a problem with TCL. But if a proxy problem existed for this long, a lot more people would have seen the effects - this happened a couple of weeks ago for example.







302 posts

Ultimate Geek


  Reply # 614434 24-Apr-2012 16:47 Send private message

freitasm: "The router is fine"... Does it mean you test with another router and had the same behaviour?

We have an example here of someone who complained for weeks about his slow TelstraClear speeds, and then we found out he was using a crap Linksys PAP2T as a router, severely limiting packet switching capabilities, meaning low speeds. He obviously blamed TelstraClear for weeks before letting us know he was using that because his other router was out of action.


I say 'fine' because using alternate OpenDNS servers on the router are not producing hangs. And it sounds like others are experiencing the same thing. 




– J

1006 posts

Uber Geek
+1 received by user: 42


  Reply # 614451 24-Apr-2012 17:04 Send private message

If TelstraClear ( like some other ISP(s) ), allowed us to opt-out of having them mess with our HTTP requests, then we wouldn't need to have this thread every few months, we could just say "turn off the proxy and see if that helps".

Even if we switch out a router for another, and the problem persists, we could just as easily say "well, perhaps that router is bad too"... and if we take the router out all together (ignoring the fact that it would be impractical in most cases), we could just as easily say "well, perhaps the modem is bad"...

I propose that a strongly possible cause of dropped connections, null responses, etc is the transparent proxy, certainly it is the most unknown part of the equation, given the fact that it is a part of the system that actively hijacks your requests, does it's own DNS lookups, is of unknown specification, and is factually known to have failed in various manner (both widespread and localised) in the past.  

But until it can be removed from the equation, we can not so much as hope to disprove that conjecture.




---
James Sleeman

My hobby - listing small amounts of interesting/useful hobby electronic components hardware and stuff on Trademe for cheap, all good geek stuff for the "maker" revolution ;-)

Tip for Trademe addicts: install an addon for your browser to get thumbs for all listings.

3791 posts

Uber Geek
+1 received by user: 150

Trusted
Subscriber

  Reply # 614460 24-Apr-2012 17:15 Send private message

I currently (5:14 PM) can't get to pvponline.com, using the Clearnet DNS (zero byte response). In case it helps:

traceroute to pvponline.com (173.192.85.162), 64 hops max, 52 byte packets
1 10.0.1.1 (10.0.1.1) 0.340 ms 0.393 ms 0.251 ms
2 192.168.1.1 (192.168.1.1) 1.622 ms 1.096 ms 0.872 ms
3 121.75.96.1 (121.75.96.1) 94.867 ms 87.059 ms 88.019 ms
4 ie2-g-0-0-0.telstraclear.net (203.98.50.2) 102.385 ms * 106.031 ms
5 ge-0-2-0-1.xcore1.acld.telstraclear.net (203.98.50.251) 88.488 ms 94.971 ms 84.759 ms
6 203.167.233.10 (203.167.233.10) 82.699 ms 102.548 ms 102.928 ms
7 i-0-0-4-1.tlot-core01.bx.reach.com (202.84.142.106) 208.408 ms 219.382 ms 214.472 ms
8 i-1-1.tlot03.bi.reach.com (202.84.251.234) 157.844 ms 157.471 ms 156.161 ms
9 te2-6.bbr01.cs01.lax01.networklayer.com.any2ix.coresite.com (206.223.143.131) 209.846 ms 218.954 ms 222.012 ms
10 ae19.bbr01.eq01.dal03.networklayer.com (173.192.18.140) 242.179 ms * *
11 ae5.dar01.sr01.dal05.networklayer.com (173.192.18.215) 246.300 ms 248.404 ms
ae6.dar02.sr01.dal05.networklayer.com (50.97.18.193) 254.082 ms
12 po1.fcr01.sr01.dal05.networklayer.com (173.192.118.131) 247.354 ms 248.062 ms
po2.fcr01.sr01.dal05.networklayer.com (173.192.118.133) 256.876 ms
13 173.192.85.162-static.reverse.softlayer.com (173.192.85.162) 240.929 ms 248.272 ms 244.747 ms

566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 614467 24-Apr-2012 17:21 Send private message

Thanks Behodar. I've passed that on to the team.

Cheers, Gary

BDFL
49524 posts

Uber Geek
+1 received by user: 4375

Administrator
Trusted
Geekzone
Subscriber

  Reply # 614468 24-Apr-2012 17:22 Send private message

Working for me, but obviously it could be that I'm hitting another server in the proxy farm... Here's the route:



Tracing route to pvponline.com [173.192.85.162]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms srp521w [192.168.2.1]
2 * * * Request timed out.
3 9 ms 12 ms 13 ms lo0.internet.ivpn.pe25.telstraclear.net [218.101.61.124]
4 17 ms 19 ms 19 ms ie2-g-0-0-0.telstraclear.net [203.98.50.2]
5 23 ms 18 ms 22 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]
6 20 ms 19 ms 27 ms 203.167.233.10
7 143 ms 144 ms 145 ms i-0-0-4-1.tlot-core01.bx.reach.com [202.84.142.106]
8 150 ms 144 ms 144 ms i-2-5.tlot03.bi.reach.com [202.84.251.242]
9 144 ms 164 ms 153 ms te2-6.bbr01.cs01.lax01.networklayer.com.any2ix.coresite.com [206.223.143.131]
10 171 ms 191 ms 171 ms ae19.bbr01.eq01.dal03.networklayer.com [173.192.18.140]
11 176 ms 175 ms 175 ms ae5.dar01.sr01.dal05.networklayer.com [173.192.18.215]
12 175 ms 175 ms 177 ms po1.fcr01.sr01.dal05.networklayer.com [173.192.118.131]
13 172 ms 173 ms 172 ms 173.192.85.162-static.reverse.softlayer.com [173.192.85.162]

Trace complete.





3791 posts

Uber Geek
+1 received by user: 150

Trusted
Subscriber

  Reply # 614469 24-Apr-2012 17:23 Send private message

It's working again now, but it was consistently failing for about 2 minutes when I posted that.

129 posts

Master Geek
+1 received by user: 16

Trusted
Subscriber

  Reply # 614500 24-Apr-2012 18:51 Send private message

B'H'dar, not that I'm trying to defend the cache farm but there are problems further out than that.
I think Networklayer has got an overloaded interface.  That isn't going to be helping your experience, unfortunately.






"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." Donald Porter – British Airways

The views expressed here are my own and are not reflective of other organisms or organisations.

143 posts

Master Geek
+1 received by user: 5

Subscriber

  Reply # 614665 24-Apr-2012 23:51 Send private message

TelstraClear:
phantomdb: i have issues with www.austech.info pages wont load before 10am


These loaded fine for me. Do you have more information?


What kind of information would be helpful?
im a paradise customer if that makes a difference using paradise dns, (Never recived any email from tc informing me of change to dns and im subscribed to the paradise list thingy)

3791 posts

Uber Geek
+1 received by user: 150

Trusted
Subscriber

  Reply # 614763 25-Apr-2012 09:14 Send private message

Behodar: I currently (5:14 PM) can't get to pvponline.com, using the Clearnet DNS (zero byte response).

As it turns out, this was an issue with the site itself, not a TCL issue. Sorry for leading you down the wrong track with that one.

143 posts

Master Geek
+1 received by user: 5

Subscriber

  Reply # 614973 25-Apr-2012 15:53 Send private message

http://news.cnet.com/8301-1023_3-57420551-93/who-owns-your-files-on-google-drive/ @ 15:50 Wednesday April 2012 will not load Connection reset,

Tracing route to phx1-rb-gtm3-tron-xw-lb.cnet.com [64.30.224.82]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  10.252.96.1
  2     *        *        *     Request timed out.
  3    12 ms    10 ms    11 ms  218.101.61.101
  4    29 ms    24 ms    23 ms  ie2-g-0-0-0.telstraclear.net [203.98.50.2]
  5    26 ms    23 ms    23 ms  ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]
  6    27 ms    25 ms    23 ms  203.167.233.10
  7   150 ms   149 ms   158 ms  i-0-6-4-0.tlot-core01.bx.reach.com [202.84.142.110]
  8   148 ms   150 ms   149 ms  i-4-1.eqla01.bi.reach.com [202.40.149.130]
  9   168 ms   169 ms   169 ms  cogent-peer.eqla01.pr.reach.com [134.159.63.198]
 10   168 ms   169 ms   172 ms  te0-3-0-5.ccr21.lax01.atlas.cogentco.com [154.54.44.141]
 11   236 ms   180 ms   182 ms  te3-4.ccr01.phx02.atlas.cogentco.com [154.54.80.202]
 12   184 ms   182 ms   183 ms  vl3810.na41.b022559-0.phx02.atlas.cogentco.com [66.28.64.210]
 13   163 ms   163 ms   162 ms  38.104.116.182
 14   181 ms   179 ms   179 ms  ae2-0.io-phx1-ex8216-1.cnet.com [64.30.227.54]
 15   161 ms   162 ms   178 ms  phx1-rb-gtm3-tron-xw-lb.cnet.com [64.30.224.82]


Trace complete.

Pinging phx1-rb-gtm3-tron-xw-lb.cnet.com [64.30.224.82] with 32 bytes of data:
Reply from 64.30.224.82: bytes=32 time=164ms TTL=237
Reply from 64.30.224.82: bytes=32 time=161ms TTL=237
Reply from 64.30.224.82: bytes=32 time=179ms TTL=237
Reply from 64.30.224.82: bytes=32 time=179ms TTL=237

Ping statistics for 64.30.224.82:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 161ms, Maximum = 179ms, Average = 170ms

3791 posts

Uber Geek
+1 received by user: 150

Trusted
Subscriber

  Reply # 614978 25-Apr-2012 15:55 Send private message

That page is also not working here.

traceroute to phx1-rb-gtm3-tron-xw-lb.cnet.com (64.30.224.82), 64 hops max, 52 byte packets
1 10.0.1.1 (10.0.1.1) 0.707 ms 0.294 ms 0.259 ms
2 192.168.1.1 (192.168.1.1) 2.159 ms 1.071 ms 0.887 ms
3 121.75.96.1 (121.75.96.1) 61.722 ms 65.931 ms 68.153 ms
4 ie2-g-0-0-0.telstraclear.net (203.98.50.2) 77.171 ms 110.101 ms 84.771 ms
5 ge-0-2-0-1.xcore1.acld.telstraclear.net (203.98.50.251) 76.289 ms 38.610 ms 47.769 ms
6 203.167.233.10 (203.167.233.10) 51.659 ms 45.222 ms 53.510 ms
7 i-0-0-4-1.tlot-core01.bx.reach.com (202.84.142.106) 213.089 ms 214.823 ms 214.714 ms
8 i-4-1.eqla01.bi.reach.com (202.40.149.130) 154.915 ms 150.713 ms 154.976 ms
9 cogent-peer.eqla01.pr.reach.com (134.159.63.198) 209.331 ms 228.903 ms 213.806 ms
10 te0-1-0-5.ccr21.lax01.atlas.cogentco.com (154.54.82.149) 212.868 ms
te0-1-0-5.mpd21.lax01.atlas.cogentco.com (154.54.82.157) 167.376 ms
te0-3-0-5.mpd21.lax01.atlas.cogentco.com (154.54.44.137) 178.557 ms
11 te3-4.ccr01.phx02.atlas.cogentco.com (154.54.80.202) 340.000 ms 264.375 ms
te7-7.ccr01.phx02.atlas.cogentco.com (154.54.29.30) 211.388 ms
12 vl3810.na41.b022559-0.phx02.atlas.cogentco.com (66.28.64.210) 163.726 ms
vl3510.na41.b022559-0.phx02.atlas.cogentco.com (38.20.54.182) 163.674 ms
vl3810.na41.b022559-0.phx02.atlas.cogentco.com (66.28.64.210) 163.400 ms
13 38.104.116.182 (38.104.116.182) 197.225 ms 202.727 ms 207.859 ms
14 ae2-0.io-phx1-ex8216-1.cnet.com (64.30.227.54) 182.823 ms 191.072 ms 182.868 ms
15 phx1-rb-gtm3-tron-xw-lb.cnet.com (64.30.224.82) 175.495 ms 186.053 ms *

143 posts

Master Geek
+1 received by user: 5

Subscriber

  Reply # 615011 25-Apr-2012 16:53 Send private message

Just been hunting for a http type application so i can extract thr http chat for further info, not having any GOOD luck tracking something down.

337 posts

Ultimate Geek
+1 received by user: 41


  Reply # 615036 25-Apr-2012 17:31 Send private message

phantomdb: Just been hunting for a http type application so i can extract thr http chat for further info, not having any GOOD luck tracking something down.


Depending on what you're after I'd suggest Wireshark or perhaps Fiddler2 of you don't use Firefox or Chrome which have plugins to monitor Http headers etc

1 | 2 | 3 | 4
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Does NZ need better gun laws?
Created by mattwnz, last reply by KiwiNZ on 2-Sep-2014 06:46 (76 replies)
Pages... 4 5 6


Judith Collins: I am resigning
Created by Presso, last reply by gzt on 1-Sep-2014 23:59 (108 replies)
Pages... 6 7 8


Cirque du Soleil Cellphone Hijack
Created by myopinion, last reply by PhantomNVD on 1-Sep-2014 18:01 (21 replies)
Pages... 2


Lightbox quality comments
Created by ronw, last reply by Lurch on 1-Sep-2014 20:14 (99 replies)
Pages... 5 6 7


Orcon Global Mode launched
Created by freitasm, last reply by shk292 on 1-Sep-2014 11:32 (132 replies)
Pages... 7 8 9


Lightbox press event release
Created by freitasm, last reply by IcI on 30-Aug-2014 17:54 (562 replies)
Pages... 36 37 38


recovering light box video
Created by ronw, last reply by ripdog on 1-Sep-2014 21:12 (35 replies)
Pages... 2 3


VideoEZY OnDemand
Created by Andib, last reply by benokobi on 1-Sep-2014 22:34 (16 replies)
Pages... 2



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.