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Forums › TelstraClear › Upgrading broadband plan


1 post

Wannabe Geek
Topic # 101954 12-May-2012 17:34 Send private message

I'm currently on the 40GB per month plan, and wish to upgrade to 60GB a month. I'm just wondering, when is the best time to do so? If I did it a day before the 40gb reset, would I be charged for both the 40gb and the 60gb? Or if I did it after the 40gb reset, would I still be able to use the 40 gigs I was charged for, or would it instantly change over to the 60gb plan? I hope this isn't too foolish a question, but I was unable to find out on the Telstraclear website.

Cheers.

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i4n

32 posts

Geek
  Reply # 624082 12-May-2012 18:15 Send private message

It prorated on a daily basis, so you will be on the 40Gb for part of the month and the 60Gb for the other part of the month.

don@i.am.a.can.do.kiwi.nz
3132 posts

Uber Geek

Subscriber
  Reply # 624144 12-May-2012 21:21 Send private message

i4n: It prorated on a daily basis, so you will be on the 40Gb for part of the month and the 60Gb for the other part of the month.


Not quite right from my experience...

The 40Gb plan is prorated for the start of the billing cycle.   You are then charged the prorated rate for the 60Gb plan until the end of the billing cycle, however, the 60Gb of data is not prorated to you.  You in fact get the whole 60Gb to use between 'now' and the end of your billing cycle, so it's kinda nice little 'bonus' for moving up.






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