Actually, if you ask enough of the right people, and demonstrate that you won't make their lives crap with their bosses (to often), and join the obvious dots then you can get a reasonable picture for what's going on and why.
I think MF really put it out there well a while back when he commented about the type of provider that TCL is today. I have to confess, I get caught up in this as well. I want them to keep being the provider I remembered them being, but reality check, they're not any more.
People who are interested in better understanding this space should check out this post on the NZ NOG list and the discussion that follows... http://list.waikato.ac.nz/pipermail/nznog/2012-May/019117.html
Curtis has given some quite good info about the dynamics of their network. Some of the issues he presents will also apply to this space.
As I said in my post week before last, some of the issues here are business problems that simply take time to work though.
If, for example, TCL has to purchase more 10Gb hand over from Chorus then there are many processes that have to be worked though. TCL will want to discuss pricing for the service hand over. Most providers don't just accept the basic list price offered off the bat.... why would/should they, none of us in the consumer space do either.
Chorus will then have to do a service availability check to ensure they can in fact deliver 10Gb though the network to TCL from where ever it's coming from. This doesn't mean that Chorus haven't designed the network properly either (before anyone jumps on that bandwagon), it's exactly like when you go to put your dinner away in the fridge at home. Your fridge might be more than big enough, but you still have to move stuff about to fit everything in. In this case a better example would be to assume that a friend has brought you a big box of pizza that you weren't expecting. Still not a problem for your big fridge, but because of the odd shape you need to move stuff about and restack stuff.
The same logic applies when ordering carrier services.
http://www.radionz.co.nz/misc/eoi - This is another link people who are interested, should have a read of.
When doing link and resource planning, the questions that Richard raises are the sorts of questions that are being raised internally and with vendors with TCL. In most cases, like the pizza question, they're not actually hard to answer, but each question still has to be thought up, asked and answered before technical choices can be made.
> So long TelstraClear, and thanks for all the fish!
For many of you trying to run a small business from home, this might be the best choice. I'd be interested to know where AT decided to go and what he chooses to pay.
TCL, in the internet space, was founded on a bunch of 'rising stars' by my observation.
For some folk, choosing a new 'rising star' might be the best option. Though to be quite honest, and blunt, I'm not sure who you'd choose right now.
In the current market, it appears to me that every provider is being impacted in one way or another.
Content providers such as Apple and Microsoft are pushing out bigger and bigger updates all the time and more and more devices are connecting to the network all the time and sucking more data.
I wonder if many of you trying to run small businesses from home are just not being realistic with what you're being willing to pay as well?
I'd like to know how many of you have two or more data services with fail over and any sort of performance monitoring on them so your work is not being interrupted by carrier problems?
If you're earning $400 a day, how much do you budget each data for communications?