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3 posts

Wannabe Geek


Topic # 102506 16-May-2012 08:05 Send private message

Hi there,

Is anyone else from Wellington experiencing an outage since last night, there's no update on TCL website but when I rung last night there was an IVR message saying there was an outage in the Wellington area.

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65 posts

Master Geek
+1 received by user: 3


  Reply # 625885 16-May-2012 08:16 Send private message

Rang TC about 7am, outage still around naenae, they have to check equipment up poles. Looks like lightning damage

65 posts

Master Geek
+1 received by user: 3


  Reply # 626473 16-May-2012 20:30 Send private message

Turns out my issue was a bad external ethernet port on the firewall. It was dropping about 50% of packets, without logging any issue. ie looks hardware. Started just after lightning very close to here. May be related   

6 posts

Wannabe Geek


  Reply # 626990 17-May-2012 18:15 Send private message

Surprise the outage is not more widely reported. I called Tues evening and g

6 posts

Wannabe Geek


  Reply # 626993 17-May-2012 18:19 Send private message

Finish my post

I got the same phone message thinking issue would be a couple of hours at the most. Calling the next evening the support person said the outage effected 20k customers! But should not require on site tech support so they were not taking bookings.

Today called again and booked a tech that will come out on the 21st?!!

So not cable or Internet until then

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