While placing the TCL order, I clearly mentioned that my last day with Orcon is 1st July and I want TCL to transfer my line and broadbad on 2nd to ensure NO ETC from Orcon.
Now, just 2 days after placing the order, I get an email from TCL saying my BB is active!
Hola! Fantastic , isn't it? While people wait and complain that connection has not happened in time etc etc. TCL has jumped the gun for me! Early connection!
I have phoned them and they have assured they will 'manage' this situation to ensure Orcon dont do ETC etc.
But I still don't know what's going to actually happen! Anything further I should be doing?
Can TCL / Orcon co-operate and help to ensure a normal order is processed as per order not carelessly recked for no fault of a customer who told dates clearly upfront?