Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
This subforum is now locked. Please post TelstraClear topics in the Vodafone forum. You can find more information here.




87 posts

Master Geek
+1 received by user: 4


Topic # 104431 18-Jun-2012 20:07 Send private message



Hi, I got a new sim thru work today and can't get mobile internet to work. I'm sure all the settings are correct, been over it several times. Handset is a GalaxyS i9000. My previous Vodafone sim and settings were all good, so I don't think its a phone issue. Any news is good news.

Cheers
















Well let me just quote the late-great Colonel Sanders, who said "Im too drunk to taste this chicken."

      -Ricky Bobby

Create new topic
2329 posts

Uber Geek
+1 received by user: 78


  Reply # 642775 18-Jun-2012 20:12 Send private message

Helps if you say what your current settings are.

16142 posts

Uber Geek
+1 received by user: 1190

Trusted
Vodafone NZ

  Reply # 642776 18-Jun-2012 20:14 Send private message

Was the connection migrated from Vodafone prepay to Telstraclear (MVNO) today?






87 posts

Master Geek
+1 received by user: 4


  Reply # 642781 18-Jun-2012 20:23 Send private message

My current settings are exactly what is suggested for an I9000 on the TC website.


Not sure what MVNO is, but yeah I went from VF prepay to TC.

33 posts

Geek


  Reply # 643150 19-Jun-2012 13:06 Send private message

Tried this?

http://www.telstraclear.co.nz/residential/mobile/setup-my-mobile.cfm

16142 posts

Uber Geek
+1 received by user: 1190

Trusted
Vodafone NZ

  Reply # 643160 19-Jun-2012 13:14 Send private message

tatbaird: My current settings are exactly what is suggested for an I9000 on the TC website.


Not sure what MVNO is, but yeah I went from VF prepay to TC.


Ok so if you went from Vodafone Prepay to TCL packet data will not work till the following morning about 2.30am

So data should be up and going today, If not PM me the mobile number and I will need to do a quick check

John




16142 posts

Uber Geek
+1 received by user: 1190

Trusted
Vodafone NZ

  Reply # 643198 19-Jun-2012 14:16 Send private message

The mobile number in the PM is atill active on Vodafone Prepay not Telstraclear

John




16142 posts

Uber Geek
+1 received by user: 1190

Trusted
Vodafone NZ

  Reply # 643280 19-Jun-2012 16:36 Send private message

The issue is not with the settings on your handset, You need to go back to Telstreclear and it's a 10 second fix,

Sorry I can't resolve it as you are not a Vodafone customer,

John




566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 643285 19-Jun-2012 16:41 Send private message

Hi tatbaird,

If you PM me the mobile number and a contcat for you I'll ask the team to look into this one for you.

Cheers, Gary

16142 posts

Uber Geek
+1 received by user: 1190

Trusted
Vodafone NZ

  Reply # 643291 19-Jun-2012 16:49 Send private message

TelstraClear: Hi tatbaird,

If you PM me the mobile number and a contcat for you I'll ask the team to look into this one for you.

Cheers, Gary


PM sent




566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 643680 20-Jun-2012 10:51 Send private message

johnr:
TelstraClear: Hi tatbaird,

If you PM me the mobile number and a contcat for you I'll ask the team to look into this one for you.

Cheers, Gary


PM sent


Thanks John - this should be sorted now.

Gary

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Lightbox press event release
Created by freitasm, last reply by sdav on 1-Aug-2014 21:31 (131 replies)
Pages... 7 8 9


Are IT staff supposed to know everything
Created by BTR, last reply by TwoSeven on 1-Aug-2014 19:37 (39 replies)
Pages... 2 3


New Mobile plans coming?
Created by nunasdream, last reply by Quibbler on 1-Aug-2014 19:57 (108 replies)
Pages... 6 7 8


2010 Honda Jazz, Suzuki Swift - which has higher maintenance cost?
Created by joker97, last reply by jonathan18 on 31-Jul-2014 10:47 (76 replies)
Pages... 4 5 6


New shave shop
Created by tehgerbil, last reply by tehgerbil on 1-Aug-2014 19:43 (18 replies)
Pages... 2


Hierarchy of a mistake: Gerry Brownlee
Created by joker97, last reply by DonGould on 29-Jul-2014 21:57 (93 replies)
Pages... 5 6 7


Does acupuncture work?
Created by timmmay, last reply by timmmay on 1-Aug-2014 19:22 (52 replies)
Pages... 2 3 4


"keyless" keys - questions
Created by joker97, last reply by MadEngineer on 30-Jul-2014 22:02 (35 replies)
Pages... 2 3



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.