Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
This subforum is now locked. Please post TelstraClear topics in the Vodafone forum. You can find more information here.




90 posts

Master Geek
+1 received by user: 4


Topic # 104431 18-Jun-2012 20:07 Send private message



Hi, I got a new sim thru work today and can't get mobile internet to work. I'm sure all the settings are correct, been over it several times. Handset is a GalaxyS i9000. My previous Vodafone sim and settings were all good, so I don't think its a phone issue. Any news is good news.

Cheers
















Well let me just quote the late-great Colonel Sanders, who said "Im too drunk to taste this chicken."

      -Ricky Bobby

Create new topic
2329 posts

Uber Geek
+1 received by user: 78


  Reply # 642775 18-Jun-2012 20:12 Send private message

Helps if you say what your current settings are.

16307 posts

Uber Geek
+1 received by user: 1309

Trusted
Vodafone NZ

  Reply # 642776 18-Jun-2012 20:14 Send private message

Was the connection migrated from Vodafone prepay to Telstraclear (MVNO) today?






90 posts

Master Geek
+1 received by user: 4


  Reply # 642781 18-Jun-2012 20:23 Send private message

My current settings are exactly what is suggested for an I9000 on the TC website.


Not sure what MVNO is, but yeah I went from VF prepay to TC.

33 posts

Geek


  Reply # 643150 19-Jun-2012 13:06 Send private message

Tried this?

http://www.telstraclear.co.nz/residential/mobile/setup-my-mobile.cfm

16307 posts

Uber Geek
+1 received by user: 1309

Trusted
Vodafone NZ

  Reply # 643160 19-Jun-2012 13:14 Send private message

tatbaird: My current settings are exactly what is suggested for an I9000 on the TC website.


Not sure what MVNO is, but yeah I went from VF prepay to TC.


Ok so if you went from Vodafone Prepay to TCL packet data will not work till the following morning about 2.30am

So data should be up and going today, If not PM me the mobile number and I will need to do a quick check

John




16307 posts

Uber Geek
+1 received by user: 1309

Trusted
Vodafone NZ

  Reply # 643198 19-Jun-2012 14:16 Send private message

The mobile number in the PM is atill active on Vodafone Prepay not Telstraclear

John




16307 posts

Uber Geek
+1 received by user: 1309

Trusted
Vodafone NZ

  Reply # 643280 19-Jun-2012 16:36 Send private message

The issue is not with the settings on your handset, You need to go back to Telstreclear and it's a 10 second fix,

Sorry I can't resolve it as you are not a Vodafone customer,

John




566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 643285 19-Jun-2012 16:41 Send private message

Hi tatbaird,

If you PM me the mobile number and a contcat for you I'll ask the team to look into this one for you.

Cheers, Gary

16307 posts

Uber Geek
+1 received by user: 1309

Trusted
Vodafone NZ

  Reply # 643291 19-Jun-2012 16:49 Send private message

TelstraClear: Hi tatbaird,

If you PM me the mobile number and a contcat for you I'll ask the team to look into this one for you.

Cheers, Gary


PM sent




566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 643680 20-Jun-2012 10:51 Send private message

johnr:
TelstraClear: Hi tatbaird,

If you PM me the mobile number and a contcat for you I'll ask the team to look into this one for you.

Cheers, Gary


PM sent


Thanks John - this should be sorted now.

Gary

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Moment of Truth?
Created by BarTender, last reply by BurningBeard on 17-Sep-2014 15:27 (273 replies)
Pages... 17 18 19


Mr. Key to extradite Kim Dotcom?
Created by TimA, last reply by Behodar on 17-Sep-2014 15:26 (119 replies)
Pages... 6 7 8


Spark DNS Issues - Amazing - Broadband Service Alert
Created by PeteS, last reply by Demeter on 15-Sep-2014 14:13 (307 replies)
Pages... 19 20 21


hp bios update
Created by foxy38, last reply by foxy38 on 14-Sep-2014 19:08 (26 replies)
Pages... 2


10 Iphone 128gb 6+ iphones this weekend at auckland airport
Created by frysie, last reply by livisun on 17-Sep-2014 15:25 (23 replies)
Pages... 2


Linksys EA6700 $98 at Harvey Horman
Created by macuser, last reply by macuser on 16-Sep-2014 15:18 (18 replies)
Pages... 2


2014 Holden SS (V8) or Ford XR6-T (in-line 6 turbo)
Created by joker97, last reply by ilovemusic on 16-Sep-2014 14:34 (71 replies)
Pages... 3 4 5


How much good can a wi-fi extender really do?
Created by Rikkitic, last reply by bagheera on 17-Sep-2014 14:42 (33 replies)
Pages... 2 3



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.