Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
This subforum is now locked. Please post TelstraClear topics in the Vodafone forum. You can find more information here.




123 posts

Master Geek
+1 received by user: 3


Topic # 104981 24-Jun-2012 13:17 Send private message

I just opened my latest TCL bill and was unpleasantly surprise to see a $2.94 charge for "Additional Traffic Usage - 755MB".

I double checked the TCL Usage Meter to confirm that I only used 95.56GB of my 100GB plan during that billing period.

Has anybody else been charged for additional data they didn't use?

Create new topic
19800 posts

Uber Geek
+1 received by user: 1522

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 645395 24-Jun-2012 13:45 Send private message

I've never been charged for traffic I didn't use but their usage meter isn't real time and isn't on many ISP's due to the complexities of doing this. There have been numerous people on here post over the years, with many people complaining they go over their cap.

I've yet to read about anybody complain about traffic they haven't used, but the normal complaint is that they exceeded their cap because they thought they had traffic left when they didn't.


2329 posts

Uber Geek
+1 received by user: 79


  Reply # 645426 24-Jun-2012 15:37 Send private message

Don't trust the ISP usage meters, most of them are inaccurate. Run your own.

154 posts

Master Geek


  Reply # 645434 24-Jun-2012 15:46 Send private message

Hi

Looks like they've screwed up this month's billing or the meter is way out, or both. I usually don't look at my bill too carefully but fortunately I did.

They've charged me for 3GB additional usage ($8.84) this month when I only used 19.75GB of my 20Gb plan.

Looks like I'll be on hold forever on Monday morning. Will be interesting to see if they have improved their customer service as promised by the CEO on Fairgo the other week. Maybe they've had to overcharge everyone to make up for the extra staff to answer the phones.

I'll make another post warning everyone to check their bill closly this month.

We're unlikely to be the only ones overcharged.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Speed limit when overtaking? Teach me please.
Created by nakedmolerat, last reply by joker97 on 25-Oct-2014 16:26 (83 replies)
Pages... 4 5 6


House Auctions
Created by t0ny, last reply by mattwnz on 25-Oct-2014 00:18 (36 replies)
Pages... 2 3


Neon - Sky's new streaming service
Created by JarrodM, last reply by myfullflavour on 25-Oct-2014 12:39 (28 replies)
Pages... 2


VDSL, which router/modem sub $200?
Created by TeaLeaf, last reply by NonprayingMantis on 25-Oct-2014 14:46 (24 replies)
Pages... 2


iPad Air 2 and iPad Mini 3. Gonna get one?
Created by Dingbatt, last reply by alasta on 25-Oct-2014 12:30 (114 replies)
Pages... 6 7 8


5Ghz AP recommendations?
Created by ubergeeknz, last reply by sbiddle on 24-Oct-2014 12:42 (12 replies)

Snap have failed our company!
Created by dafman, last reply by kornflake on 23-Oct-2014 17:41 (37 replies)
Pages... 2 3


Thief taunts 12 year old via stolen laptop
Created by macuser, last reply by charsleysa on 22-Oct-2014 23:49 (12 replies)


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.