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31 posts

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Topic # 105788 10-Jul-2012 18:32 Send private message

Okay,

If your in a contract with Telstraclear for 12 months for say triple service's.. TV/Phone/Broadband and you are already on Warpspeed 100g and decide to upgrade to 150gb warpspeed is that breaking the contract or because it's an upgrade will it not affect your contract?..

thanks for help

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108 posts

Master Geek
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  Reply # 653694 10-Jul-2012 18:46 Send private message

I would expect they'd be more than happy to take additional money off you..........Laughing

821 posts

Ultimate Geek
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  Reply # 653709 10-Jul-2012 19:08 Send private message

Why not just call and ask? as long as you avoid peak time - 5-9pm - you should get through within a couple of minutes and have your question answered.

I'm confident what the previous poster said will hold for ANY service provider - spending more is usually a good thing Wink




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Ultimate Geek
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TelstraClear

  Reply # 653871 11-Jul-2012 09:33 Send private message

Hi Erica. There is information on how to change your cable plan data allocation here. You can either call us or login to your profile and make the change yourself:

https://telstraclear.custhelp.com/app/answers/detail/a_id/1539/kw/change%20data/session/L3NpZC9GY3lUdlAqaw%3D%3D

Upgrading your data allocation is allowed within your contract period.

Cheers, Gary

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