Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
This subforum is now locked. Please post TelstraClear topics in the Vodafone forum. You can find more information here.




9 posts

Wannabe Geek


Topic # 106626 27-Jul-2012 20:48 Send private message

So I have the 75$ plan

I live just out of waimauku auckland

For the last 2 months I have been with Telstarclear i have been getting speeds of  about 3mb'down/.78mb.up.  But for the last 5 days I have get broadband speeds of .009mb down/up

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
16526 posts

Uber Geek
+1 received by user: 1416

Trusted
Vodafone NZ

  Reply # 663110 27-Jul-2012 21:04 Send private message

modem stats and what basic fault checking have you done?




BDFL
49990 posts

Uber Geek
+1 received by user: 4644

Administrator
Trusted
Geekzone
Subscriber

  Reply # 663111 27-Jul-2012 21:06 Send private message

It's will most likely be something with your wiring. Unplug EVERYTHING ELSE from your line (phones, alarms,filters) and test again. If it persists make

What is the distance from your exchange or cabinent?

For reference, read here and here






9 posts

Wannabe Geek


  Reply # 663113 27-Jul-2012 21:18 Send private message

Rebooted modem.
FYi my phone line went out 3 days ago it came on back on yesterday.

How do you find how far a way you are from you're cabinet ? :)

16526 posts

Uber Geek
+1 received by user: 1416

Trusted
Vodafone NZ

  Reply # 663115 27-Jul-2012 21:26 Send private message

What do the modem stats say?






9 posts

Wannabe Geek


  Reply # 663116 27-Jul-2012 21:30 Send private message

Adsl: green ppp: green It looks ok

16526 posts

Uber Geek
+1 received by user: 1416

Trusted
Vodafone NZ

  Reply # 663118 27-Jul-2012 21:32 Send private message

The line stats from in the modem setup / config menu






9 posts

Wannabe Geek


  Reply # 663137 27-Jul-2012 21:48 Send private message

Sorry I'm using my iPad. My laptop is getting fixed.

BDFL
49990 posts

Uber Geek
+1 received by user: 4644

Administrator
Trusted
Geekzone
Subscriber

  Reply # 663138 27-Jul-2012 21:53 Send private message

You can access the modem stats using the iPad Safari browser.

Have you tested the speed using the iPad over WiFi or a computer connected via ethernet (cable)? Speed tests over wireless are unreliable indicators.






9 posts

Wannabe Geek


  Reply # 663141 27-Jul-2012 22:00 Send private message

Got it




9 posts

Wannabe Geek


  Reply # 663143 27-Jul-2012 22:26 Send private message


2015 posts

Uber Geek
+1 received by user: 276

Trusted
Subscriber

  Reply # 663147 27-Jul-2012 23:10 Send private message

looks like your line is properly screwed, have never seen such high line attenuation, ever.

Follow this guide and if no luck log a fault with your ISP
http://www.geekzone.co.nz/forums.asp?forumid=49&topicid=27834



9 posts

Wannabe Geek


  Reply # 663148 27-Jul-2012 23:26 Send private message

How much will it cost to fix

12 posts

Geek


  Reply # 663154 28-Jul-2012 01:30 Send private message

RE: looks like your line is properly screwed, have never seen such high line attenuation, ever.

The attenuation is given in 0.1 db i.e 41 db and 19 db....  so not an issue with the attenuation

2015 posts

Uber Geek
+1 received by user: 276

Trusted
Subscriber

  Reply # 663155 28-Jul-2012 01:55 Send private message

GJones: RE: looks like your line is properly screwed, have never seen such high line attenuation, ever.

The attenuation is given in 0.1 db i.e 41 db and 19 db....  so not an issue with the attenuation


Good spotting, but something is still screwy with that line or modem as 41db should have a far higher sync rate. 

Advise still stands, follow standard user trouble shooting and if no luck log a fault ticket with Telstraclear, they will be the ones who can dispatch a tech on your behalf if needed.

16526 posts

Uber Geek
+1 received by user: 1416

Trusted
Vodafone NZ

  Reply # 663160 28-Jul-2012 07:06 Send private message

I am sure I saw cabinets getting installed in Waimauku and Kumeu




 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

How good is your general Science Knowledge?
Created by Aredwood, last reply by gzt on 31-Oct-2014 21:26 (32 replies)
Pages... 2 3


Government Limos
Created by networkn, last reply by Bung on 31-Oct-2014 12:39 (94 replies)
Pages... 5 6 7


Snap refuses to replace faulty gear
Created by Brendan, last reply by MadEngineer on 28-Oct-2014 19:07 (92 replies)
Pages... 5 6 7


Sky will be 'upgrading software' of My Sky to connect to internet. What does that mean?
Created by Geektastic, last reply by hio77 on 31-Oct-2014 19:14 (23 replies)
Pages... 2


Shutup and take my money (via NFC on my mobile phone)
Created by sxz, last reply by afe66 on 31-Oct-2014 19:19 (22 replies)
Pages... 2


Speed limit when overtaking? Teach me please.
Created by nakedmolerat, last reply by joker97 on 28-Oct-2014 17:13 (123 replies)
Pages... 7 8 9


OneDrive code giveaway - go!
Created by freitasm, last reply by gsr on 31-Oct-2014 21:19 (18 replies)
Pages... 2


Uber: a cheaper taxi ride?
Created by kingdragonfly, last reply by livisun on 31-Oct-2014 14:47 (34 replies)
Pages... 2 3



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.