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31 posts

Geek


Topic # 106652 28-Jul-2012 16:59 Send private message

Ok guys, you have been so helpful so far I thought I might ask in here first before ringing Telstra,

I understand that if I am under a contract for triple services phone, tv, broadband and want to upgrade from 100gb warpspeed to 150gb I can without breaking terms of my contract but say I do upgrade from 100gb to 150gb and i'm on a 12 month contract and I am only two months into my contract will I have to have 150gb planfor 10 months or because my original contract was for 100gb I have the option to downgrade again if need be?,

Thanks =)

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566 posts

Ultimate Geek
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TelstraClear

  Reply # 663871 30-Jul-2012 10:36 Send private message

Hi Erica. You can upgrade to the 150G plan without breaking your contract, and you can downgrade again to 100G without breaking contract. You can make plan changes online from the website in Customer Zone /My Profile. (Click the orange 'Order or change products' button in the right-hand panel.

There are instructions here

Cheers, Gary



31 posts

Geek


  Reply # 664046 30-Jul-2012 15:31 Send private message

Thankyou for the reply =)

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