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BDFL
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  Reply # 669946 9-Aug-2012 09:28 Send private message

I was in the trial back in late 2010. Check the images in this blog post and you will see what it means...




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  Reply # 671064 11-Aug-2012 15:47 Send private message

I glanced at this thread earlier in the week...

I think we really have to have some expectation management with this UFB type speeds stuff.

I'm seeing more and more threads that read just like the threads I'd read a decade ago when we went from dialup to DSL.

In my home/business, we're finding that while we don't get 100mbit downloads, we also aren't tripping over each other any more.

My wife listens to KLove all day. We have two or three VoIP calls going at the same time, we have 5 or more computers all pulling and pushing content at once. Nothing 'blips'.

In the evening my wife often watches shows off the MediaWorks servers or TVNZ. Again, none of this impacts any other user on the network.

If you asked me or my wife, we'd tell you that we haven't changed our usage habits. We're not downloading any more than we did when were were on 8/.8 ADSL. However that's only perception and just wrong. The fact is that in the last 2 years we've gone from 20, 40 to ~70gb of usage a month.

The web sites we're pulling from are adding more rich content.

I think we're also in the early days of UFB type services.

No one is going to sign of on investment in core capacity when there is no way to push the capacity to the edge.

It's always chicken and egg. We have to improve edge connectivity if we want to see core capacity improve.

So the take home message here has to be that even if you find that 100/10 is a bit disappointing we have to hang in there and invest in it.




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  Reply # 671388 12-Aug-2012 13:17 Send private message

Ive also just signed up to warp speed. I didn't really know what to expect other than my downloads would be quicker.

I don't really download a lot, but we stream a lot of movies from Apple TV. We have had to stream movies in standard definition because High definition just stalled to often. I thought moving to the warp speed would solve our problem - but it hasn't. 

From reading other posts here, it seems the main benefit is the amount of simultaneous downloads or usage is improved, rather than the speed of the download.

If this is true, should Telstra make this more clear for non-techos , like myself?

ps. In the Geekzone speed test I got 28mbps .... Im running a near new iMac, 16gb ram, lastest model time capsule router - connected vie ethernet cable.

Cheers
Andrew
Wellington (Ngaio)



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  Reply # 671740 13-Aug-2012 11:33 Send private message

Got warpspeed installed this morning and not getting any faster service at all.
Geekzone test and others are sitting about 8mbit dl and 10mbit ul.

Installer said he has done what he was paid to do .....not sure what to do next?

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  Reply # 671744 13-Aug-2012 11:37 Send private message

What router are you using (or are you connected directly to the modem)?
What PC and OS version do you have?
Have you updated your router QoS settings (if any)?







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  Reply # 671746 13-Aug-2012 11:40 Send private message

Hi Matt. Can you please advise what results you are getting from the speedtests here: http://www.telstraclear.co.nz/customer-zone/speedtest/

Cheers, Gary

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  Reply # 671758 13-Aug-2012 11:56 Send private message

Hi guys,

All a bit of a confusing result...

All TCL site tests ie Ak, WLG and ch give me a 99 download and about 9.8 upload...what I expected :)

All other speedtest results including Geekzone and Speedtest.net still give me approx. 8 dl and around 9 ul.

Windows 7 64bit
No router..connected direct
and a 12 month old gaming comp.

I assume all is OK then with install and problem lies elsewhere.

Thanks for responses guys. If it doesnt look right still please advise.

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  Reply # 671773 13-Aug-2012 12:20 Send private message

Or did you expect 99 download and 9 upload?

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  Reply # 671775 13-Aug-2012 12:22 Send private message

edited to correct my dl/ul error

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  Reply # 671776 13-Aug-2012 12:23 Send private message

mattbush: Hi guys,

All a bit of a confusing result...

All TCL site tests ie Ak, WLG and ch give me a 99 download and about 9.8 upload...what I expected :)

All other speedtest results including Geekzone and Speedtest.net still give me approx. 8 dl and around 9 ul.


Then it's a 100/10 Mbps connection... Outside their network TelstraClear can't really be responsible for speeds - there may be problems from one network to another, the server on the other side may be overloaded, etc.

Obviously there's the small chance their proxy causes problems (as it does sometimes), but on a normal speedtest you wouldn't see this.





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  Reply # 671778 13-Aug-2012 12:38 Send private message

What if you download an update from Microsoft or do you have Norton antivirus? These sources have both been able to give me good speed results. Some Linux iso's via a torrent app can also reach high speeds.

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  Reply # 671799 13-Aug-2012 13:29 Send private message

halfbaked: What if you download an update from Microsoft or do you have Norton antivirus? These sources have both been able to give me good speed results. Some Linux iso's via a torrent app can also reach high speeds.


Microsoft use Akamai who run a global content delivery network, most ISP's host akamai cache servers so traffic would have been domestic.  Norton probably the same or similar CDN setup.

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  Reply # 671872 13-Aug-2012 16:12 Send private message

freitasm: Outside their network TelstraClear can't really be responsible for speeds - there may be problems from one network to another, the server on the other side may be overloaded, etc.


I only half agree with this.

TCL are our representative, as customers, with the global peering community. 

Should we be posting on NZ Nog every time we discover hand over between national providers is limited?

I do get what MF is saying, and I do agree with the suggestion that it's not TCL's fault that a hand over 2 hops outside their network is restricted, but it is their responsibility to negotiate and mange these peering arrangements.

TCL's capacity management guys might like to chime in here, but I think they actually accept this responsibility as well.  My impression is that over the past year they've been working to address these issues more and more.  This can be seen by the new routing paths that they've brought on line in the past 3 months.

I think we should point out when we find bottle necks that impact us so that they can work to address those.

I think that the peering fabric is huge and a small team, such as a small provider like TCL has, it's hard to keep on top off 100% of the time.

However, and this is a big HOWEVER, I think we have to be sensible and realistic. 

Time and time again I see speedtest.net tests posted here to servers that are well out of the way and I'm guessing have little content that people are actually interested in other than the speed test.

It's really a bit like complaining that the back road between two small towns is not 4 lane and couldn't carry 50 logging trucks an hour, when we know that the only time a logging truck travels that road is when some idiot logging truck driver wants to make a silly point for political gain that his truck only has one access root out of the fore mentioned small town.

It would be nice to hear more from the TCL, VF and Telecom teams though about what they are doing to grow link capacity with UFB speeds coming at us like a freight train.







Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

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  Reply # 672057 14-Aug-2012 08:00 Send private message

I wonder in the commerce commission should be interested in this. As I see it, TC are effectively misselling their product to the average consumer. There should be better (more obvious) disclosure that internet speeds only modestly increase on the majority of internet usage. A consumer should not expect dramatic increases in download speed from iTunes or youTube, for example.




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  Reply # 672059 14-Aug-2012 08:07 Send private message

ahemphill99: I wonder in the commerce commission should be interested in this. As I see it, TC are effectively misselling their product to the average consumer. There should be better (more obvious) disclosure that internet speeds only modestly increase on the majority of internet usage. A consumer should not expect dramatic increases in download speed from iTunes or youTube, for example.





I disagree entirely. The problem here is one of a general luck of understanding from the average person as to how the internet works. With no disrespect to you, you're clearly in this boat.

The simple reality is a 100Mbps connection does not mean the entire internet will be delivered at 100Mbps, in much the same way you can't do 100Km/h in your car on every road you travel on, no matter what time of the day it is.


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