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175 posts

Master Geek


Topic # 107691 17-Aug-2012 09:18 Send private message

I've just signed up to move my voice and broadband from Telecom to Telstra.

I have a Tomson TG585 V8 modem from Telecom, which is just a year old.

Telstra have sent me a new NetComm N300

My question is, Why do I need a new modem? I would have thought that broadband is broadband is broadband.
Is that not right?

Need to install the new one this afternoon as that is when they are switching me.

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16219 posts

Uber Geek
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  Reply # 673590 17-Aug-2012 09:20 Send private message

Just use the Tomson then and keep the other as a spare






175 posts

Master Geek


  Reply # 673591 17-Aug-2012 09:23 Send private message

Thanks John.
So there is no technical reason to use the NetComm?
(Just to make sure)

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  Reply # 673594 17-Aug-2012 09:31 Send private message

As long as you are not getting moved onto the cable network you have nothing to worry about,

You might need to update the DNS settings for your new provider in the modem




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  Reply # 673606 17-Aug-2012 09:57 Send private message

Surely by agreeing to receive a modem you've been signed on to a contract for a period of time?

Did you not have the option to say no to the modem to be contractless as you had your own?




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29 posts

Geek


  Reply # 673617 17-Aug-2012 10:13 Send private message

I could be wrong but I have a feeling that the Thomson TG585 is locked to the Telecom network / incompatible with TelstraClear (even ADSL2+).

Let us know how you get on :)


Edit: spelling

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  Reply # 673623 17-Aug-2012 10:34 Send private message

Skee: I could be wrong but I have a feeling that the Thomson TG585 is locked to the Telecom network / incompatible with TelstraClear (even ADSL2+).

Let us know how you get on :)


Edit: spelling


are you joking? 





29 posts

Geek


  Reply # 673659 17-Aug-2012 12:28 Send private message

nakedmolerat:
Skee: I could be wrong but I have a feeling that the Thomson TG585 is locked to the Telecom network / incompatible with TelstraClear (even ADSL2+).

Let us know how you get on :)


Edit: spelling


are you joking? 


 

Am I wrong in thinking that may be the reason? If so, kindly refer to the rest of the post Wink

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  Reply # 673665 17-Aug-2012 12:43 Send private message

the netcomm might be a better unit - faster wireless N than the thomson. I'm not a fan of thomson routers, i'd take the netcomm any day.



175 posts

Master Geek


  Reply # 673688 17-Aug-2012 13:53 Send private message

Interesting....I'll let you know.
Telstra guy, I seem to recall, said the Thomson wouldn't work. Didn't say why, thus my question here.

815 posts

Ultimate Geek
+1 received by user: 38


  Reply # 673721 17-Aug-2012 15:18 Send private message

PSLog: Interesting....I'll let you know.
Telstra guy, I seem to recall, said the Thomson wouldn't work. Didn't say why, thus my question here.


probably said that just so he could lock you into a contract.

587 posts

Ultimate Geek
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  Reply # 673722 17-Aug-2012 15:18 Send private message

nakedmolerat:
Skee: I could be wrong but I have a feeling that the Thomson TG585 is locked to the Telecom network / incompatible with TelstraClear (even ADSL2+).

Let us know how you get on :)


Edit: spelling


are you joking? 


I believe this could well be correct. Several of the Telecom supplied routers that I've come across in recent times have been locked to their network

815 posts

Ultimate Geek
+1 received by user: 38


  Reply # 673724 17-Aug-2012 15:22 Send private message

bcourtney:
nakedmolerat:
Skee: I could be wrong but I have a feeling that the Thomson TG585 is locked to the Telecom network / incompatible with TelstraClear (even ADSL2+).

Let us know how you get on :)


Edit: spelling


are you joking? 


I believe this could well be correct. Several of the Telecom supplied routers that I've come across in recent times have been locked to their network


If that is the case - then surely you can just flash them with the standard thomsom firmware?

587 posts

Ultimate Geek
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  Reply # 673730 17-Aug-2012 15:32 Send private message

farcus:
bcourtney: 

I believe this could well be correct. Several of the Telecom supplied routers that I've come across in recent times have been locked to their network


If that is the case - then surely you can just flash them with the standard thomsom firmware?


Quite possibly - I've never given it a go. TBH I'm not a great fan of the free routers that are given out by the ISPs and generally go with something else.

218 posts

Master Geek
+1 received by user: 21


  Reply # 673762 17-Aug-2012 17:14 Send private message

The Thomson Modems given out by telecom are locked to Xtra.
You apprently can back up the settings to your computer, edit the login details and load it back up to the modem.
Apprently the thomson devices are quite good if you have the non telecom firmware.
Other ISP's also offer Thomson.
The Netgear Modems are excellent IMO
John




I know enough to be dangerous

290 posts

Ultimate Geek
+1 received by user: 8


  Reply # 673831 17-Aug-2012 19:47 Send private message

I can confirm that the Thomson TG585V7 is not locked to telecom.
I have previously used this modem on a different ISP, Im sure the V8 will be no problem aswell.

Simply log in to the router through your web browser.

192.168.1.254

Under broadband, click internet.

Then enter the username and password for the corresponding ISP, click connect.

All done.

Cheers




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