Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
This subforum is now locked. Please post TelstraClear topics in the Vodafone forum. You can find more information here.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5
13 posts

Geek


  Reply # 681407 4-Sep-2012 18:39 Send private message

TelstraClear uses appliances that subscribe to reputation filters in order to filter out spam etc.  If the address of the sending MTA has a poor reputation, it is possible that incoming messages from that address will be throttled down to a certain amount per hour.  

Poor reputation is earned by the behaviour of the users of the MTA - if there is a genuine spammer, or the address is a new one and there is a huge flood of email coming from it (php bulletin board digests to tens of thousands of subscribers for example) the Internet community that feeds into the reputation engines flags this up and the reputation can be downgraded. 

This may or may not be what is causing the "bounce back from Telecom" described.  Without information about the sending MTA from the headers, no-one can check to see if there are any reputation issues.

One URL to check if a particular IP address, URI or domain has a poor reputation is:

http://www.senderbase.org/senderbase_queries/rep_lookup

Hope this helps.



351 posts

Ultimate Geek
+1 received by user: 4


  Reply # 681409 4-Sep-2012 18:50 Send private message

Look he can call the helpdesk wont help him though cos he dont get the headers
the senders do as bounces back

I asked here really to see if others having the same issue and havent reported it
as its only a few emails bouncing randomly each day they might not of bothered
to worry and report it

saying call the helpdesk is hardly a helpful reply is it.. cos thats what everyone
does..common sense... its like the joke... have you tried rebooting and
powering it off :)

others may had same issue so I asked here.. as could of be 3 simple
steps to tweak his email account himself to it wont bounce any emails

and also if others search and read the same fault they can pipe in and post
I had same issue and what not.

its not too hard really..

and the person posting with the clear avatar logo assumed it was helpdesk
as again I know this is a forum but some do visit and post replies
in previous questions on plans and what not

well enough said on this now.. lets see if others report the same error
and see what develops or if the problem suddenly vanishes



351 posts

Ultimate Geek
+1 received by user: 4


  Reply # 681410 4-Sep-2012 19:01 Send private message

again its not reputation...
I dont believe all his friends emails should be delayed and odd ones bouncing back

the spam filter from what I read on this error example one...

http://answers.yahoo.com/question/index?qid=20110313171520AAf0xSU

On the Microsoft forum, they said that this message is coming from the recipients' internet service provider, not yours. Many of them set the limit at 50 emails. Some are set as low as 15 recipients for one email. It is a spam-fighting tool.

for me I dont send heaps of emails to him.. perhaps one a day
what i think is happening.. is they are queued for some reason instead of arriving when I send and suddenly are sent
to him days later.. I guess it could be that sometimes it appears as if Im sending 50 emails
which triggers the problem if thats the case?

so maybe its 2 problems

telecoms yahoo rubbish email system they use and the limits set on friends clear account

one way would be to up the limit his end I guess.

others seem to get my emails just fine as they answer soon after...

again never had this problem when he was with snap just happen ever since been with clear




351 posts

Ultimate Geek
+1 received by user: 4


  Reply # 681413 4-Sep-2012 19:08 Send private message

here is another one saying what I said.. I believe this is what is happening.. some days
the emails people send dont get through and remote queues them for another attempt later
which then if too many queue up and sent at once some get through and others bounce

http://forums.msexchange.org/m_1800454870/mpage_1/key_/tm.htm#1800454870


Posts: 911
Joined: 15.Oct.2007
Status: offline This is a anti-spam feature that I guess that the other part of your corporation is using. If too many attempts to send mail happens within a specific time frame it?s regarded att an attack and the anti-spam feature kicks in and denys connection attempts.

This is common to see if you have mail queuing up to some remote domain (for whatever reason) and it starts working and your Exchange Server releases all the messages at once, thus mailbombing the remote domain.

So, check to see if you at times are sending lots of mail to the remote domain and if you do, check to see if they (or ISP) have some anti-spam features at work.



351 posts

Ultimate Geek
+1 received by user: 4


  Reply # 681414 4-Sep-2012 19:11 Send private message

now i believe also thats 50 emails in a hour per domain not single user too..

if everyone else is on xtra and all friends emails hang and send later..

either way its a weird and interesting problem.. its just a annoyance more then anthing
as you have to resend the email after the hour passes then he gets it :)

mjb

922 posts

Ultimate Geek
+1 received by user: 21

Trusted

  Reply # 681416 4-Sep-2012 19:14 Send private message

kiwigeek1: Look he can call the helpdesk wont help him though cos he dont get the headers
the senders do as bounces back


Actually, the detail we want to see is in one of the delayed emails that your friend actually received.

Although, the full content of the error message you get, could be helpful.

kiwigeek1: again its not reputation...


You don't know that - "reputation" is a term used in relation to mail server's that's highly complicated and technical. email header information will assist with ascertaining this.

kiwigeek1: for me I dont send heaps of emails to him.. perhaps one a day


That's not what it means. the limit applies to the number of people listed on the To:/Cc: lines in the email messages being sent to the end user. It's common to see spam with hundreds of people in the To: header, which is what this is trying to stop.

It's not common for people to send email messages with more than a dozen recipients. yes, it happens, it's just not common.

kiwigeek1: again never had this problem when he was with snap just happen ever since been with clear


right, which would indicate the problem is more likely with his email client/account/server/isp, or something.

Get him to sign up here and post details.




contentsofsignaturemaysettleduringshipping



351 posts

Ultimate Geek
+1 received by user: 4


  Reply # 681417 4-Sep-2012 19:21 Send private message

agreed.. but I havent got a header to share anyhow as I deleted it
after resending... again I thought I asked as others may be experiencing
this with telecom to clear emails as well.


and true it maybe clear.co.nz spam filter has a reputation with yahoo email server
which xtra people use..

again I asked initially in case was a simple fix in case someone had same problem
this year and solved it.. like a 2 second tweak logging in the settings
via web browser to the email account. if that make sense



351 posts

Ultimate Geek
+1 received by user: 4


  Reply # 681424 4-Sep-2012 19:27 Send private message

opps and no.. it just me sometimes in the header
maybe 2 other people CCed.. cant see hows thats a problem
not sending to a big joke list.group like most do. I could under stand if attachment/joke etc
had a header with loads in it or some banned url or keywords
but then I would expect the bounce back to have another error
to do with spam or banned domain

thats spam filters for you..

its amazing how many normal emails end up in xtra/yahoo spam folder

I have setup pop peeper to check the spam folder as well now

its a great tray tool for win 7 and xp

can setup all email accounts with it to alert for new stuff
supports pop imap and web email systems.. good product but thats
off topic now..

Have plan, send $NZD50m
3475 posts

Uber Geek
+1 received by user: 75

Subscriber

  Reply # 681431 4-Sep-2012 19:51 Send private message

What is smtp error 452?

D




Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - [email protected]


mjb

922 posts

Ultimate Geek
+1 received by user: 21

Trusted

  Reply # 681433 4-Sep-2012 19:53 Send private message

DonGould: What is smtp error 452?

D


Google broken Don?

Too many recipients.




contentsofsignaturemaysettleduringshipping

Have plan, send $NZD50m
3475 posts

Uber Geek
+1 received by user: 75

Subscriber

  Reply # 681447 4-Sep-2012 20:02 Send private message

http://www.artechhouse.com/uploads/public/documents/chapters/hug-ch13.pdf - see page 10

http://www.chicagonettech.com/pdf/ChicagoNetTech-SMTP_Server_Status_Codes_and_SMTP_Error_Codes.pdf - also see page 10

Seems like your mate needs to delete some of the messages out of his mail box.

You are getting bounce messages because his mail box is full.

clear.net.nz provides 100mb of space as I understand it.





Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - [email protected]


Have plan, send $NZD50m
3475 posts

Uber Geek
+1 received by user: 75

Subscriber

  Reply # 681452 4-Sep-2012 20:05 Send private message

mjb:
DonGould: What is smtp error 452?

D


Google broken Don?

Too many recipients.


No - google is just fine

Yes - To many recipients, meaning to many messages into the mail box which is full.


To be honest, I was pondering it because my own mail system got miffie at a user the other day and chucked the same error at them, so I recalled seeing the error number iirc.  My users can set their own limits, the offender had understated their own mail account.






Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - [email protected]


Have plan, send $NZD50m
3475 posts

Uber Geek
+1 received by user: 75

Subscriber

  Reply # 681475 4-Sep-2012 20:28 Send private message

kiwigeek1: again I asked initially in case was a simple fix in case someone had same problem
this year and solved it.. like a 2 second tweak logging in the settings
via web browser to the email account. if that make sense


ya, sorry, meant to respond to this one...

1 sec fix - tell user to hit delete!

D :)






Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - [email protected]




351 posts

Ultimate Geek
+1 received by user: 4


  Reply # 681477 4-Sep-2012 20:36 Send private message

hmmm dont worry

its nothing to do with full email boxes


ive posted links above if read explains why the error happens

it could be a combination of issues causing it to do with spam control

not just the receivers isp but the senders as well..
but alas problem didnt exist until he moved isps


Bye.. thats me done here

Have plan, send $NZD50m
3475 posts

Uber Geek
+1 received by user: 75

Subscriber

  Reply # 681478 4-Sep-2012 20:41 Send private message

kiwigeek1: hmmm dont worry

its nothing to do with full email boxes


ive posted links above if read explains why the error happens

it could be a combination of issues causing it to do with spam control

not just the receivers isp but the senders as well..
but alas problem didnt exist until he moved isps


Bye.. thats me done here


ya, I saw the links you posted in google too...  I looked at a few and they looked wrong to me, so I looked up the RFC error messages and not random faq doc written by ISPs (yahoo) who are know to often write wrong stuff in their FAQ's.

Just because google presents it, doesn't mean it's right, it just means that people have clicked on it more often in search results so it ranks higher.

D




Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - [email protected]


1 | 2 | 3 | 4 | 5
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Speed limit when overtaking? Teach me please.
Created by nakedmolerat, last reply by hio77 on 23-Oct-2014 23:34 (19 replies)
Pages... 2


$39 iPhone plan goneburger
Created by MadEngineer, last reply by MadEngineer on 23-Oct-2014 22:23 (17 replies)
Pages... 2


Spark Socialiser
Created by freitasm, last reply by freitasm on 22-Oct-2014 18:39 (34 replies)
Pages... 2 3


American legal jurisdiction in New Zealand
Created by ajobbins, last reply by gzt on 21-Oct-2014 14:58 (30 replies)
Pages... 2


iPad Air 2 and iPad Mini 3. Gonna get one?
Created by Dingbatt, last reply by eracode on 24-Oct-2014 05:17 (102 replies)
Pages... 5 6 7


Snap have failed our company!
Created by dafman, last reply by kornflake on 23-Oct-2014 17:41 (37 replies)
Pages... 2 3


Thief taunts 12 year old via stolen laptop
Created by macuser, last reply by charsleysa on 22-Oct-2014 23:49 (12 replies)

Another Trade Me competitor: SellShed
Created by freitasm, last reply by freitasm on 23-Oct-2014 19:00 (44 replies)
Pages... 2 3



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.