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10 posts

Wannabe Geek


Topic # 109801 27-Sep-2012 10:10 Send private message

Hi all,

So here's my problem, I want to reply from my gmail account so it looks like the mail comes from my domain e-mail address. WITHOUT a gmail sender field. 

Here's my set up:

[email protected] - Forwarding to [email protected]

[email protected] - Forwarding to [email protected]

When I reply from google (I use Thunderbird set up as IMAP) I want the reply to come from  [email protected] without any association to [email protected]

After setting things up correctly in google (using googles outgoing SMTP) I thought all was well but the reply coming from [email protected] then has sender example@g[email protected] in brackets afterwards. - No good for the small business as the two addresses are confusing.

I've searched many forums and it says you can add your ISP's outgoing SMTP as a solution however it doesn't seem to work with my set up and I'm pretty new to all this :P

My other problem is that my domain (through Register Direct) says to use my ISP's outgoing SMTP but for the purposes of solving this problem it seems that having an outgoing SMTP setting in the google account 'send mail as' for Telstra Clear when I want it to look like it's sent from [email protected] would be wrong?

Any help much appreciated, I've been trying for ages!

* I should also add that I'm on a regular gmail not google apps. Would changing to Google Apps help my situation at all?

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2862 posts

Uber Geek
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  Reply # 692109 27-Sep-2012 10:58 Send private message

You shouldn't be using Clear's SMTP server if you want a reliable service. Firstly they won't be set as SPF for your domain (in saying that Gmail may not be either) and you can only use them from a Telstra connection. I think what your describing is just a Gmail thing, not even sure if its inserted by their SMTP server?







10 posts

Wannabe Geek


  Reply # 692118 27-Sep-2012 11:07 Send private message

Thanks for the quick reply.

I don't particularly want to use TelstraClear (the reason I switched to gmail in the first place was to avoid Telstra Clears LUDICROUS IMAP ($5 per month) and server storage charges... $11.44 per 10MB!! over 100mb) 

I'm just frustrated as the work account I thought I'd set up successfully through gmail for the new boss has the 'from' correctly displayed (domain address) but has the sender as his gmail account! (in brackets straight afterwards)

Just trying to make it look like a business account and avoid confusion of which address to use.

P.S - You have an insane internet connection :)

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  Reply # 692119 27-Sep-2012 11:12 Send private message

TechnoPhil: Would changing to Google Apps help my situation at all?


Very much so, yes.

There may also be a way to add an SPF record for gmail that lets it work as you expect, but to be honest I'd be looking to go Google Apps if you want mail for a domain.



10 posts

Wannabe Geek


  Reply # 692125 27-Sep-2012 11:22 Send private message

I'll have to look into SPF (I only know it on suntan lotion strength, which I'm presuming is definitely not correct here:)

I've also spent quite a bit of time syncronising the office phone with gmail for calendars/mail etc.. which I read somewhere can't currently be linked with Google Apps only regular Gmail?

Sorry for all the questions, I'm a true n00b.

Why can't there just be a setting to turn off the sender field in gmail!?

717 posts

Ultimate Geek
+1 received by user: 21


  Reply # 692225 27-Sep-2012 13:34 Send private message

Google says:

Your Gmail address will still be included in your email header's sender field, to help prevent your mail from being marked as spam. Most email clients don't display the sender field, though some versions of Microsoft Outlook may display "From [email protected] on behalf of [email protected]" For this reason, if you don't want 'on behalf of' to appear in any of your messages, we recommend using the SMTP servers of your other email provider.
This article is a bit old but explains how to do this.

717 posts

Ultimate Geek
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  Reply # 692231 27-Sep-2012 13:39 Send private message




10 posts

Wannabe Geek


  Reply # 692250 27-Sep-2012 13:56 Send private message

Thanks MurrayM. I read the google guide previously regarding the header field, I just can't add my outgoing SMTP as Telstra (I don't know why) and also I'm not even sure that would work being that the address I'm trying to reply from is my domain address. (which it says on the domain mail settings needs to be set to my ISP outgoing SMTP.

I'll be sure to read the other guide though for Google Apps.

Thanks again!

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  Reply # 693242 29-Sep-2012 03:02 Send private message

Why not migrate to Google Apps for Business for your domain email then you don't need to use a regular Gmail account, there's a small/free version:
https://www.google.com/enterprise/apps/business/pricing.html

327 posts

Ultimate Geek
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  Reply # 693426 29-Sep-2012 17:33 Send private message

I've emailed people at Australian univerities, who reply from their Gmail address, but it says ...@gmail.com on behalf of ....@griffith.edu.au

How do you get that to happen?

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  Reply # 693467 29-Sep-2012 19:46 Send private message

Why do you need to use Gmail? You can send out on mp.mail.isx.net.nz for register direct.




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10 posts

Wannabe Geek


  Reply # 693928 1-Oct-2012 10:07 Send private message

Thanks again for the replies, I'll have a look into Google Apps this morning.

Regarding the outgoing mail from register direct, the e-mail server settings state:

> Email Server Setting

The following settings are required when configuring your email application:
SettingValueIncoming Server / POP3 Servermail.<yourdomain.co.nz>Server TypePOP3Account Name / Login<[email protected]>SMTP Server*smtp.<yourisp.co.nz>Webmail Addresshttp://webmail.<yourdomain.co.nz>*RegisterDIRECT does not relay mail originating outside of its network. Therefore it is necessary to set the SMTP (Outgoing Mail) server to your ISP's SMTP Server. If you don't know what your ISP's SMTP is you can find out from a list below for the most popular ISP's. If you cannot find your ISP on this list you will need to contact your ISP directly.

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  Reply # 693953 1-Oct-2012 10:37 Send private message

TechnoPhil: Thanks again for the replies, I'll have a look into Google Apps this morning.

Regarding the outgoing mail from register direct, the e-mail server settings state:

> Email Server Setting

The following settings are required when configuring your email application:
SettingValueIncoming Server / POP3 Servermail.<yourdomain.co.nz>Server TypePOP3Account Name / Login<[email protected]>SMTP Server*smtp.<yourisp.co.nz>Webmail Addresshttp://webmail.<yourdomain.co.nz>*RegisterDIRECT does not relay mail originating outside of its network. Therefore it is necessary to set the SMTP (Outgoing Mail) server to your ISP's SMTP Server. If you don't know what your ISP's SMTP is you can find out from a list below for the most popular ISP's. If you cannot find your ISP on this list you will need to contact your ISP directly.


They use the same backend as Net24, so try the following: http://www.net24.co.nz/kb/article/AA-00111/11/Email-Hosting/Email-Server-Settings.html

[
Mod Edit :BH: Fixed formatting issues]



10 posts

Wannabe Geek


  Reply # 694206 1-Oct-2012 14:09 Send private message

For some reason geekzone isn't displaying correctly in any browser... so I can't see the bottom posts correctly...

Anyway I've now set up a Google Apps account, set it to mail forwarding as per the guide here: http://lifehacker.com/5733436/use-a-google-apps-account-to-authenticate-outgoing-mail-from-your-regular-gmail-account

But!!!!

When I go to add my new address in the final send mail part of the guide (from my original gmail account) it simply gives me an error... which states that my username/password combination is incorrect. A few details from my end: My domain (as I said above) is through Register Direct.

I've set up google apps with my domain address forwarding to my gmail and I'm using the following as the send mail details: smtp.gmail.com Port [email protected] my password which I know is correct.

Anyone have any ideas why I can't set this up as per the guide???

Thanks again in advance you lovely people!



10 posts

Wannabe Geek


  Reply # 695972 4-Oct-2012 10:48 Send private message

And yes CoffeeBaron, I tried setting it up through Net24 details but I had the same result as I've put above. A password/username error. I know the password and username are correct though...

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