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  Reply # 697265 6-Oct-2012 20:32 Send private message

DonGould:
mastapenguin: Been with tcl for 13 months and Orcon for at least 2 years before that and have never had any physical line issues. Always had high sync rates during that time.


It's no wonder telecommunications is so expensive if you're changing provider this often.



You have to be kidding.

Changing provider every year is perfectly normal, without people changing providers ISP's wouldn't feel the effect of competition and improve prices and plans.

Telstraclear's a good ISP if you never have to call them but their support is fairly well known for being bad unless you can get a hold of a rep on Geekzone, GPforums, Twitter etc and they are slow to refresh their plans and pricing.







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  Reply # 697832 8-Oct-2012 12:59 Send private message

Here's the last little update to this. I just received a missed call from someone called Matthew at Telstraclear, wanting to discuss my issue over the weekend, he left the generic 0508 888 800 number to call back. I just called and spent 15 minutes with two service reps telling me there aren't any Matthews I could speak with.

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