Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
This subforum is now locked. Please post TelstraClear topics in the Vodafone forum. You can find more information here.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5
BDFL
49582 posts

Uber Geek
+1 received by user: 4417

Administrator
Trusted
Geekzone
Subscriber

  Reply # 704596 22-Oct-2012 11:05 Send private message

quickymart: What happened to NonPrayingMantis?


He doesn't work for TelstraClear... Or are you asking about his inactive status?




19499 posts

Uber Geek
+1 received by user: 1324

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 704598 22-Oct-2012 11:16 Send private message

Moving from TCL back to Chorus isn't difficult.

If you had a naked cable connection your copper should still be connected. If you had a phone connection with TCL you will need to hook the Chorus copper back to your internal wiring at the demarc point in your home, something that'll typically involve 2 scotch lok connectors and will probably take all of about 5 minutes.

1480 posts

Uber Geek
+1 received by user: 123


  Reply # 704625 22-Oct-2012 12:25 Send private message

freitasm:
quickymart: What happened to NonPrayingMantis?


He doesn't work for TelstraClear... Or are you asking about his inactive status?

Yes...I saw he was inactive but he's not now. That's what I was asking about, sorry.

The Game.
2933 posts

Uber Geek
+1 received by user: 492

Trusted
Think Concepts
Subscriber

  Reply # 704648 22-Oct-2012 15:13 Send private message

Step 1) Phone up TC and ask about deal, ask if you can go on it.
Step 2) Tell TC you're disconnecting, ask them to disconnect your broadband.
Step 3) Once they ask if there's anything else they can do for you, sign up to the deal as a "New Customer" all whilst talking to the same CSR, since you're now a new customer they can't refuse the deal.
Step 4) ???
Step 5) Profit!

One of my cousans did this to get onto this deal, worked a treat.




Michael Murphy
[Twitter] [Last.fm] [IPv6 Sage]

Everything I say here is my own opinion and not that of my employer.

BDFL
49582 posts

Uber Geek
+1 received by user: 4417

Administrator
Trusted
Geekzone
Subscriber

  Reply # 704652 22-Oct-2012 15:39 Send private message

quickymart:
freitasm:
quickymart: What happened to NonPrayingMantis?


He doesn't work for TelstraClear... Or are you asking about his inactive status?

Yes...I saw he was inactive but he's not now. That's what I was asking about, sorry.


He was given a warning.





29 posts

Geek


  Reply # 704690 22-Oct-2012 16:54 Send private message

michaelmurfy: Step 1) Phone up TC and ask about deal, ask if you can go on it.
Step 2) Tell TC you're disconnecting, ask them to disconnect your broadband.
Step 3) Once they ask if there's anything else they can do for you, sign up to the deal as a "New Customer" all whilst talking to the same CSR, since you're now a new customer they can't refuse the deal.
Step 4) ???
Step 5) Profit!

One of my cousans did this to get onto this deal, worked a treat.



Seems like a bit of a mission if existing customers who are out of contract are eligible anyway.

564 posts

Ultimate Geek
+1 received by user: 15

Subscriber

  Reply # 704716 22-Oct-2012 19:11 Send private message

michaelmurfy: Step 1) Phone up TC and ask about deal, ask if you can go on it.
Step 2) Tell TC you're disconnecting, ask them to disconnect your broadband.
Step 3) Once they ask if there's anything else they can do for you, sign up to the deal as a "New Customer" all whilst talking to the same CSR, since you're now a new customer they can't refuse the deal.
Step 4) ???
Step 5) Profit!

One of my cousans did this to get onto this deal, worked a treat.


Just to confirm, does your cousin have this deal on an InHome setup?

The Game.
2933 posts

Uber Geek
+1 received by user: 492

Trusted
Think Concepts
Subscriber

  Reply # 705180 23-Oct-2012 16:29 Send private message

zaptor:
michaelmurfy: Step 1) Phone up TC and ask about deal, ask if you can go on it.
Step 2) Tell TC you're disconnecting, ask them to disconnect your broadband.
Step 3) Once they ask if there's anything else they can do for you, sign up to the deal as a "New Customer" all whilst talking to the same CSR, since you're now a new customer they can't refuse the deal.
Step 4) ???
Step 5) Profit!

One of my cousans did this to get onto this deal, worked a treat.


Just to confirm, does your cousin have this deal on an InHome setup?


I actually have no idea, they just refused to do anything for him so he went with the roundabout solution to solving it.




Michael Murphy
[Twitter] [Last.fm] [IPv6 Sage]

Everything I say here is my own opinion and not that of my employer.

Have plan, send $NZD50m
3475 posts

Uber Geek
+1 received by user: 75

Subscriber

  Reply # 705342 23-Oct-2012 21:17 Send private message

http://www.lightreading.com/document.asp?doc_id=226144&site=lr_cable&

10Gb HFC cable.

I guess we should start pushing for the faster speeds that DOCSIS3 can deliver before the current generation of gear is out dated.

Sucks so much to have the technology in the network and then not actually get to use it until it's almost on the end of its life.

DOCSIS2 was like that. Those modems will do 30 odd mbit's but we never got to actually use them past 15, half the possible performance.

Wonder if UFB is going to end up turning out that way as well.

UFB will do 1000/1000BIR, but when will we actually get to take advantage of that?

D




Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - [email protected]


2391 posts

Uber Geek
+1 received by user: 292
Inactive user


  Reply # 705676 24-Oct-2012 13:21 Send private message

Just got a reply from Telstraclear.

The 500% more promo is only applicable on the Homeplan network. I'm on the In Home, Naked Broadband.

That no good. I am stuck on 60GB of data but not interested in upgrading to the 100mbit download and 10mbit upload warpspeed plan just to have 150GB of data. ($155.95 per month)

The homeplans give you 100GB Data + Phone + Free wireless modem + Free connection for $90/month, or 150GB data for $105per month.




2475 posts

Uber Geek
+1 received by user: 226

Trusted
Subscriber

  Reply # 705719 24-Oct-2012 14:41 Send private message

kaczor47: Sigh. I called TCL to talk about the current plan I am on, compared to the competition. I was basically told to stop whining since I agreed to a contract. Big mistake to sign up to the 2 year TBox deal. Not only is the TBox acting up, now I am stuck with a lousy data cap until September 2013 (not prepared to overpay any more to bump up my cap). Honestly, I am very close to biting the bullet and terminating the contract. The amount of time I have wasted on the phone dealing with billing issues, performance issues etc is worth more than the termination fee. 


Sorry, did you say it's playing up?  And that you're having performance issues?  This strikes me as being perfect ammunition to be able to have the contract terminated without penalty as they are failing to provide you with the contracted service.  Remember, in exchange for you paying the bill they're supposed to be delivering a service, and there's laws about how that service has to be of a reasonable standard.

1480 posts

Uber Geek
+1 received by user: 123


  Reply # 705800 24-Oct-2012 16:44 Send private message

It's a best effort basis - no one guarantees service. But at the very least he should be reporting the fault and giving them a chance to try and fix it.

564 posts

Ultimate Geek
+1 received by user: 15

Subscriber

  Reply # 705818 24-Oct-2012 17:31 Send private message

BraaiGuy: Just got a reply from Telstraclear.

The 500% more promo is only applicable on the Homeplan network. I'm on the In Home, Naked Broadband.

That no good. I am stuck on 60GB of data but not interested in upgrading to the 100mbit download and 10mbit upload warpspeed plan just to have 150GB of data. ($155.95 per month)

The homeplans give you 100GB Data + Phone + Free wireless modem + Free connection for $90/month, or 150GB data for $105per month.


Would you consider changing to a Homeplan set up? (assuming, your current/preferred situation can accommodate the infrastructural switch)

Have plan, send $NZD50m
3475 posts

Uber Geek
+1 received by user: 75

Subscriber

  Reply # 705825 24-Oct-2012 17:44 Send private message

BraaiGuy: Just got a reply from Telstraclear.

The 500% more promo is only applicable on the Homeplan network. I'm on the In Home, Naked Broadband.

That no good. I am stuck on 60GB of data but not interested in upgrading to the 100mbit download and 10mbit upload warpspeed plan just to have 150GB of data. ($155.95 per month)

The homeplans give you 100GB Data + Phone + Free wireless modem + Free connection for $90/month, or 150GB data for $105per month.


That's quite a good summary, but I'm quite confused.

Why are you still an Inhome HFC customer?  Why not just move to V/ADSL?






Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - [email protected]


2391 posts

Uber Geek
+1 received by user: 292
Inactive user


  Reply # 705847 24-Oct-2012 18:39 Send private message

DonGould:
BraaiGuy: Just got a reply from Telstraclear.

The 500% more promo is only applicable on the Homeplan network. I'm on the In Home, Naked Broadband.

That no good. I am stuck on 60GB of data but not interested in upgrading to the 100mbit download and 10mbit upload warpspeed plan just to have 150GB of data. ($155.95 per month)

The homeplans give you 100GB Data + Phone + Free wireless modem + Free connection for $90/month, or 150GB data for $105per month.


That's quite a good summary, but I'm quite confused.

Why are you still an Inhome HFC customer?  Why not just move to V/ADSL?




Our street is on cable. No copper. One of the reasons i was forced to leave my previous isp Snap when we moved into our new house.

I was far better off on naked adsl.

1 | 2 | 3 | 4 | 5
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Spark DNS Issues - Amazing - Broadband Service Alert
Created by PeteS, last reply by freitasm on 12-Sep-2014 20:44 (306 replies)
Pages... 19 20 21


Moment of Truth?
Created by BarTender, last reply by NZCrusader on 15-Sep-2014 13:52 (62 replies)
Pages... 3 4 5


hp bios update
Created by foxy38, last reply by foxy38 on 14-Sep-2014 19:08 (26 replies)
Pages... 2


Have $10,000, now what?
Created by Unregistered, last reply by pbgben on 15-Sep-2014 12:51 (44 replies)
Pages... 2 3


2014 Holden SS (V8) or Ford XR6-T (in-line 6 turbo)
Created by joker97, last reply by joker97 on 15-Sep-2014 07:11 (62 replies)
Pages... 3 4 5


Warning: Rage Ahead - Campbell Live and childhood poverty
Created by kawaii, last reply by sir1963 on 15-Sep-2014 07:09 (225 replies)
Pages... 13 14 15


Apple Watch - It's official!
Created by dickytim, last reply by joker97 on 13-Sep-2014 11:53 (60 replies)
Pages... 2 3 4


Minimum basic income idea
Created by blackjack17, last reply by Geektastic on 15-Sep-2014 08:15 (120 replies)
Pages... 6 7 8



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.