Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
This subforum is now locked. Please post TelstraClear topics in the Vodafone forum. You can find more information here.




4 posts

Wannabe Geek


Topic # 110557 11-Oct-2012 16:19 Send private message

Long story short:

I have a work phone and I'm sick of clients ringing me direct (and leaving voicemails!)

Can I change something on my TC service so instead of calls to my TC mobile voicemail, they go to my works helpdesk number.

If it helps I have a custom 4.1 Android ROM running on my Galaxy

thanks,
Tom

edit: I understand personal calls I may get will go to the helpdesk, but none of my friends would dare leave a voicemail ;) - they would just text if I didn't answer

Create new topic
19761 posts

Uber Geek
+1 received by user: 1512

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 699812 11-Oct-2012 16:42 Send private message

Why not just set up a call divert rather than the call going to voicemail?

If you were with Vodafone you could configure the 0 "personal secretary" option from the voicemail greeting to divert the call to another number.

Voice Engineer @ Orcon
1912 posts

Uber Geek
+1 received by user: 432

Trusted
Orcon
Subscriber

  Reply # 699814 11-Oct-2012 16:45 Send private message

sbiddle: Why not just set up a call divert rather than the call going to voicemail?

If you were with Vodafone you could configure the 0 "personal secretary" option from the voicemail greeting to divert the call to another number.


TCL have this as well, it's in their user guide.

813 posts

Ultimate Geek
+1 received by user: 33

Trusted
Subscriber

  Reply # 699825 11-Oct-2012 16:55 Send private message

Phone App

Menu

Call Settings > Call Forwarding > Voice Call

from here you have the network base settings for Always, Busy, Unanswered or Unreachable (eg when phone is off network)

Most operators class these type diversions as Call Forwards, meaning you pay your standard per minute rate for the diverted call.





________
AK



4 posts

Wannabe Geek


  Reply # 700058 12-Oct-2012 10:10 Send private message

antoniosk: Phone App

Menu

Call Settings > Call Forwarding > Voice Call

from here you have the network base settings for Always, Busy, Unanswered or Unreachable (eg when phone is off network)

Most operators class these type diversions as Call Forwards, meaning you pay your standard per minute rate for the diverted call.



This is exactly what I wanted!

Thank you very much.

We have free calling from our worklines to our cells with TC so this is perfect.

19761 posts

Uber Geek
+1 received by user: 1512

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 700088 12-Oct-2012 10:33 Send private message

MrYum:
antoniosk: Phone App

Menu

Call Settings > Call Forwarding > Voice Call

from here you have the network base settings for Always, Busy, Unanswered or Unreachable (eg when phone is off network)

Most operators class these type diversions as Call Forwards, meaning you pay your standard per minute rate for the diverted call.



This is exactly what I wanted!

Thank you very much.

We have free calling from our worklines to our cells with TC so this is perfect.


This doesn't necessarily mean call diverts will be free though.

813 posts

Ultimate Geek
+1 received by user: 33

Trusted
Subscriber

  Reply # 700093 12-Oct-2012 10:47 Send private message

sbiddle:
MrYum:
antoniosk: Phone App

Menu

Call Settings > Call Forwarding > Voice Call

from here you have the network base settings for Always, Busy, Unanswered or Unreachable (eg when phone is off network)

Most operators class these type diversions as Call Forwards, meaning you pay your standard per minute rate for the diverted call.



This is exactly what I wanted!

Thank you very much.

We have free calling from our worklines to our cells with TC so this is perfect.


This doesn't necessarily mean call diverts will be free though.


Yep, exactly what Steve said. Most operator plans do NOT zero-rate call diverts - you need to check with the bill payer and the account rep before you make any changes!






________
AK



4 posts

Wannabe Geek


  Reply # 700104 12-Oct-2012 11:02 Send private message

Ok, thanks guys. Will check with our TC account manager



4 posts

Wannabe Geek


  Reply # 700231 12-Oct-2012 15:40 Send private message

Yes it is 32c/min for diverted calls

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Snap have failed our company!
Created by dafman, last reply by kornflake on 21-Oct-2014 23:04 (23 replies)
Pages... 2


Spark Socialiser
Created by freitasm, last reply by Flickky on 21-Oct-2014 22:10 (21 replies)
Pages... 2


Another Trade Me competitor: SellShed
Created by freitasm, last reply by jonathan18 on 21-Oct-2014 23:12 (32 replies)
Pages... 2 3


American legal jurisdiction in New Zealand
Created by ajobbins, last reply by gzt on 21-Oct-2014 14:58 (30 replies)
Pages... 2


Overcharged by Slingshot for months - warning to existing customers
Created by dusty42, last reply by richms on 21-Oct-2014 19:15 (27 replies)
Pages... 2


Why would Suresignal calls be worse quality than non-Suresignal calls from the same location?
Created by Geektastic, last reply by froob on 21-Oct-2014 08:21 (41 replies)
Pages... 2 3


Just bought a TiVo online. No wireless adaptor. Will a standard one work? Or do I need the TiVo one ?
Created by Limerick, last reply by graemeh on 20-Oct-2014 16:03 (11 replies)

Spark Socialiser and new plan
Created by saeran, last reply by eXDee on 21-Oct-2014 21:52 (10 replies)


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.