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393 posts

Ultimate Geek
+1 received by user: 81


Topic # 110600 12-Oct-2012 10:27 Send private message

Since sometime last night, my T-Box has started intermittently cutting out (ie signal drops off) every two or three seconds ie. TV signal is ok for one or two seconds, then complete loss of signal (grey screen) for about a second, then TV ok for one or two seconds, then loss of signal again ... thus rendering telly unwatchable.

I have tried several hard re-boots and checked cables all to no avail.

Telstraclear - typically - can't get a technician around until next week, so family not happy.

Has anyone experienced anything similar?



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566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 700095 12-Oct-2012 10:51 Send private message

Hi dafman. Sorry to hear about the problem. Can you please PM your account number? Also, is the problem on all channels or just some? How is the T-Box connected to the TV? What make and model of TV is it? Any other information you can provide would also be useful in helping our broadcast team determine what the problem is.

Thanks, Gary

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