Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
This subforum is now locked. Please post TelstraClear topics in the Vodafone forum. You can find more information here.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
15 posts

Geek
Inactive user


  Reply # 706150 25-Oct-2012 10:42 Send private message

DonGould:
Hi Appa,

Sorry, you do seem to have miss read my comments.

I would expect you to at least out line what it is you want done in your forum post.

"Hi this is Appa, I want to change my service to Warp 100, can someone please contact me to do this and if anyone has any advice or comment about this, as I haven't done it before, then please let me know".

My whole point in using the public forum space is that we crowd source help from other users to reduce the work on our providers to help keep costs down.

Just randomly filling up Gary's mail box with requests from 300,000 customers is going to just cause the same problems the phone and email systems have now.

But good luck and report back on how you go.

D



Hi Don,
I have been in contact with TelstraClear several times about my current situation. PM'ing Gary is a last ditch attempt to sort things. I don't think I'm being unreasonable. I'd just like a fair deal with what other customers are getting on HomePlan.
Cheers.


15 posts

Geek
Inactive user


  Reply # 706460 25-Oct-2012 18:41 Send private message

All sorted now.

Thanks Gary.



38 posts

Geek
+1 received by user: 8


  Reply # 706778 26-Oct-2012 11:25 Send private message



Zenourn, sounds like you haven't got the service that you should have. Please PM me with your account number and a contact phone number and I'll ask one of the team to call you and get this sorted.



Thanks Gary, I had a call from one of your team yesterday and all sorted now.

Nice to know that there is also now an extra option for InHome customers with the 60GB plan and phone line to have a package that costs $85/month and $2/2GB overage instead of the current $115/month (I think this is correct). Locks you in contract for 12 months though.

1 | 2 
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

American legal jurisdiction in New Zealand
Created by ajobbins, last reply by ajobbins on 20-Oct-2014 22:53 (22 replies)
Pages... 2


Another Trade Me competitor: SellShed
Created by freitasm, last reply by mattwnz on 20-Oct-2014 15:16 (22 replies)
Pages... 2


Why would Suresignal calls be worse quality than non-Suresignal calls from the same location?
Created by Geektastic, last reply by gzt on 20-Oct-2014 15:08 (37 replies)
Pages... 2 3


Picture resizing on the forum
Created by Jase2985, last reply by freitasm on 18-Oct-2014 13:32 (13 replies)

Internet question...
Created by Geektastic, last reply by Geektastic on 17-Oct-2014 22:59 (40 replies)
Pages... 2 3


Just bought a TiVo online. No wireless adaptor. Will a standard one work? Or do I need the TiVo one ?
Created by Limerick, last reply by graemeh on 20-Oct-2014 16:03 (11 replies)

iPad Air 2 and iPad Mini 3. Gonna get one?
Created by Dingbatt, last reply by alexx on 20-Oct-2014 13:34 (45 replies)
Pages... 2 3


Why do people keep thinking National are doing a great job?
Created by sxz, last reply by BurningBeard on 20-Oct-2014 11:06 (155 replies)
Pages... 9 10 11



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.