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40 posts

Geek


Topic # 111421 2-Nov-2012 20:11 Send private message

Over the last couple of days You Tube performance has been dismal on TC cable here at mine (Lower Hutt).Its gone back to how it was a year ago when there were issues, stopping and buffering. This is just on normal vids not HD (which is not even worth it for the wait involved!). 
anyone else having issues?

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566 posts

Ultimate Geek
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TelstraClear

  Reply # 720879 21-Nov-2012 16:58 Send private message

hi all. As posted on another thread where this is being discussed:


Hi everyone. I'll keep you updated on this. Google have acknowledged our ticket and advised that they're looking into this. We are passing on to Google any posts that will assist their troubleshooting (such as this one by MaxLV).

Please note - the problem is definitely outside our network but we will work with Google and any other providers as required to improve the YouTube experience for our customers.

If you are experiencing this intermittent issue with YouTube videos, and want to provide a good description that may assist Google to troubleshoot, please post or PM it and we'll pass it on.

If you are experienceing problems with all YouTube videos (as I think someone mentioned) please PM me as well and we'll look into that for you as that could indicate a problem with your connection.

Cheers, Gary

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