New Customer sign up fee?

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jonherries

676 posts

Ultimate Geek

Topic # 113335 14-Jan-2013 11:20
Tried looking on the website but couldn't find anything. Does it cost anything to sign up for TCs cable broadband? Alternatively is there a fixed term break fee on it? Thanks.

JamesL

337 posts

Ultimate Geek

Subscriber

Reply # 744443 14-Jan-2013 11:41
http://www.telstraclear.co.nz/residential/inhome/packages/installation-charges.cfm

TelstraClear

566 posts

Ultimate Geek

Trusted

TelstraClear

Reply # 744447 14-Jan-2013 11:46
Hi Jon. You're best to call and speak to one of the sales team about the many options and they'll be able to tell you exactly what applies to the services you want: 0508 888 800 Cheers, Gary

jonherries

676 posts

Ultimate Geek

Reply # 744456 14-Jan-2013 12:01
Thanks. Just interested to see that I could close my account and re-sign to save the $60 moving cost... Jon

nameofuser

5 posts

Wannabe Geek

Reply # 744540 14-Jan-2013 14:14
"Does it cost anything to sign up for TCs cable broadband?" It might cost you your sanity!

jonherries

676 posts

Ultimate Geek

Reply # 744544 14-Jan-2013 14:19
Apart from me assuming that a weeks notice of a move would be enough, they have been ok so far. Although I do attempt to make sure when the tech visits I can make sure his job is as easy as possible... And their staff aren't very useful, it is quite common to get this type of conversation: "Can you tell me about this" "Sorry I can't, I will transfer you to ... team" Commence hold muzac Jon

Baconeta

29 posts

Geek

Trusted

TelstraClear

Reply # 744546 14-Jan-2013 14:22
TelstraClear have a kiosk upstairs in the Riccarton mall if you want to go speak to someone in person :) I know someone up there gave me a free install on cable as part of a new sign up.

jonherries

676 posts

Ultimate Geek

Reply # 744549 14-Jan-2013 14:24
Baconeta: TelstraClear have a kiosk upstairs in the Riccarton mall if you want to go speak to someone in person :) I know someone up there gave me a free install on cable as part of a new sign up. Thanks, I was thinking of cruising on the InterIslander. This is an extra incentive. Jon

Baconeta

29 posts

Geek

Trusted

TelstraClear

Reply # 744552 14-Jan-2013 14:26
Baconeta: TelstraClear have a kiosk upstairs in the Riccarton mall if you want to go speak to someone in person :) I know someone up there gave me a free install on cable as part of a new sign up. My apologies. There is a shop in Courtney place in Wellington I believe?

jonherries

676 posts

Ultimate Geek

Reply # 744554 14-Jan-2013 14:28
Baconeta: Baconeta: TelstraClear have a kiosk upstairs in the Riccarton mall if you want to go speak to someone in person :) I know someone up there gave me a free install on cable as part of a new sign up. My apologies. There is a shop in Courtney place in Wellington I believe? Yep, just wanted to make the point that there was an option to sign up for free but no option to move house for free... Jon

Baconeta

29 posts

Geek

Trusted

TelstraClear

Reply # 744563 14-Jan-2013 14:33
jonherries: Baconeta: Baconeta: TelstraClear have a kiosk upstairs in the Riccarton mall if you want to go speak to someone in person :) I know someone up there gave me a free install on cable as part of a new sign up. My apologies. There is a shop in Courtney place in Wellington I believe? Yep, just wanted to make the point that there was an option to sign up for free but no option to move house for free... Jon There's an option to some services signing up with free connection but it doesn't mean it's applicable to everyone in every situation and with every service. It all depends on the above I suppose. But if you were not aware - this is pretty much the same for every single ISP in New Zealand. Although very few if any can do completely free connections anyway.