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Forums › TelstraClear › DNS Servers down?


144 posts

Master Geek
Topic # 114221 12-Feb-2013 14:46 Send private message

Is it just me or are both .43 & .44 DNS servers down? Luckily I'm remoted into my work network so I can actually still do things! (Although it does mean I can't reset my modem to see if that will fix the DNS server issue...)

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566 posts

Ultimate Geek

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TelstraClear
  Reply # 760172 12-Feb-2013 15:22 Send private message

Thanks all for your patience. All should be back to normal now and the phones are back to normal too (we had a few calls!).

Cheers, Gary

663 posts

Ultimate Geek
  Reply # 760193 12-Feb-2013 15:32 Send private message

Just seen this one facebook
http://img855.imageshack.us/img855/5436/ea9f67db78b842ebaa4adad.png

566 posts

Ultimate Geek

Trusted
TelstraClear
  Reply # 761617 13-Feb-2013 11:02 Send private message

Hi all,

Our engineers worked overnight with our vendors to identify the cause of yesterday’s short browsing outage. A software bug triggered a fault in network equipment that prevented some customers accessing websites for approximately 30 minutes. The root cause has been identified and remediation action taken to prevent any further issues being caused to our customers. While the servers kept operating properly, some customers couldn’t reach them and this caused the problem. Again, our apologies to anyone inconvenienced by the equipment failure.

Cheers, Gary

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