Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
This subforum is now locked. Please post TelstraClear topics in the Vodafone forum. You can find more information here.




7 posts

Wannabe Geek


Topic # 114393 18-Feb-2013 16:36 Send private message

A truck brought down my cable from the street pole on sat and Telstra say I have to pay to have it reconnected.neighbor saw it happen but got no details.cable was dangerously low already.am I responsible .i have been a customer in wgtn for 12 years.if I have to pay I figure I will disconnect and go for another provider who offers ph and net and get sky separate.suggestions? Advice needed. Im in newtown Wellington

Create new topic
7639 posts

Uber Geek
+1 received by user: 253

Trusted
Subscriber

  Reply # 765476 18-Feb-2013 22:17 Send private message

Not sure about the Telstraclear cable network but for the phone network Chorus don't charge you for reconnecting a downed line unless you specifically caused it.

566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 765603 19-Feb-2013 10:01 Send private message

Hi Jamus. Can you please PM with your account number and a contact name and number and I'll ask one of the team to look into this for you.

Cheers, Gary

1133 posts

Uber Geek
+1 received by user: 128


  Reply # 765710 19-Feb-2013 12:30 Send private message

if a company told me that i would tell them to get stuffed and change providers. the nerve of them!













BDFL
49147 posts

Uber Geek
+1 received by user: 4155

Administrator
Trusted
Geekzone
Subscriber

  Reply # 765718 19-Feb-2013 12:38 Send private message

hamish225, do you have anything to add or just rage?  Your answer is not helpful.





1410 posts

Uber Geek
+1 received by user: 75

Trusted
Subscriber

  Reply # 765721 19-Feb-2013 12:42 Send private message

Where does the cable run and where did the cut occur - we know that its the feed to your house, but did the 'incident' occur on the roadway or on your property?

2940 posts

Uber Geek
+1 received by user: 154

Trusted
Subscriber

  Reply # 765723 19-Feb-2013 12:44 Send private message

Hmm, wasn't there a thread recently about Chorus' announcement of more overhead services.....





537 posts

Ultimate Geek
+1 received by user: 19


  Reply # 765744 19-Feb-2013 13:11 Send private message

The TC cable servicing our neighbours house has come off the pole twice due to high winds and landed across our lawn.  TC were dreadful to deal with to get it fixed (I posted a thread about it here a while ago) but the TC rep who replied previously in this thread sorted it out.  He's a good bloke.  Good luck.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Hierarchy of a mistake: Gerry Brownlee
Created by joker97, last reply by nathan on 26-Jul-2014 04:30 (68 replies)
Pages... 3 4 5


Geekzone giveaway: Thecus N2310 NAS
Created by freitasm, last reply by ottenpat on 25-Jul-2014 21:15 (89 replies)
Pages... 4 5 6


MH 17 "shot down" all dead
Created by joker97, last reply by ScuL on 24-Jul-2014 21:40 (203 replies)
Pages... 12 13 14


Huge Fuss, didn't even make it a year.
Created by networkn, last reply by Glassboy on 22-Jul-2014 19:50 (121 replies)
Pages... 7 8 9


Is chorus going to deliberately slow adsl internet down
Created by rugrat, last reply by juha on 26-Jul-2014 14:25 (54 replies)
Pages... 2 3 4


Skinny's new aggressive ad campaign
Created by Yabanize, last reply by Yabanize on 22-Jul-2014 23:35 (52 replies)
Pages... 2 3 4


Pursuing someone who owes money - What to do?
Created by TimA, last reply by insane on 26-Jul-2014 16:48 (16 replies)
Pages... 2


Sickening floral smell in car, What next?
Created by TimA, last reply by Athlonite on 26-Jul-2014 14:42 (48 replies)
Pages... 2 3 4



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.