Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
This subforum is now locked. Please post TelstraClear topics in the Vodafone forum. You can find more information here.




7 posts

Wannabe Geek


Topic # 114393 18-Feb-2013 16:36 Send private message

A truck brought down my cable from the street pole on sat and Telstra say I have to pay to have it reconnected.neighbor saw it happen but got no details.cable was dangerously low already.am I responsible .i have been a customer in wgtn for 12 years.if I have to pay I figure I will disconnect and go for another provider who offers ph and net and get sky separate.suggestions? Advice needed. Im in newtown Wellington

Create new topic
7756 posts

Uber Geek
+1 received by user: 318

Trusted
Subscriber

  Reply # 765476 18-Feb-2013 22:17 Send private message

Not sure about the Telstraclear cable network but for the phone network Chorus don't charge you for reconnecting a downed line unless you specifically caused it.

566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 765603 19-Feb-2013 10:01 Send private message

Hi Jamus. Can you please PM with your account number and a contact name and number and I'll ask one of the team to look into this for you.

Cheers, Gary

1182 posts

Uber Geek
+1 received by user: 140


  Reply # 765710 19-Feb-2013 12:30 Send private message

if a company told me that i would tell them to get stuffed and change providers. the nerve of them!













BDFL
49992 posts

Uber Geek
+1 received by user: 4645

Administrator
Trusted
Geekzone
Subscriber

  Reply # 765718 19-Feb-2013 12:38 Send private message

hamish225, do you have anything to add or just rage?  Your answer is not helpful.





1467 posts

Uber Geek
+1 received by user: 95

Trusted
Subscriber

  Reply # 765721 19-Feb-2013 12:42 Send private message

Where does the cable run and where did the cut occur - we know that its the feed to your house, but did the 'incident' occur on the roadway or on your property?

3016 posts

Uber Geek
+1 received by user: 199

Trusted
Subscriber

  Reply # 765723 19-Feb-2013 12:44 Send private message

Hmm, wasn't there a thread recently about Chorus' announcement of more overhead services.....





571 posts

Ultimate Geek
+1 received by user: 26


  Reply # 765744 19-Feb-2013 13:11 Send private message

The TC cable servicing our neighbours house has come off the pole twice due to high winds and landed across our lawn.  TC were dreadful to deal with to get it fixed (I posted a thread about it here a while ago) but the TC rep who replied previously in this thread sorted it out.  He's a good bloke.  Good luck.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

How good is your general Science Knowledge?
Created by Aredwood, last reply by joker97 on 31-Oct-2014 23:44 (39 replies)
Pages... 2 3


Government Limos
Created by networkn, last reply by Bung on 31-Oct-2014 12:39 (94 replies)
Pages... 5 6 7


Snap refuses to replace faulty gear
Created by Brendan, last reply by MadEngineer on 28-Oct-2014 19:07 (92 replies)
Pages... 5 6 7


Sky will be 'upgrading software' of My Sky to connect to internet. What does that mean?
Created by Geektastic, last reply by NonprayingMantis on 31-Oct-2014 23:55 (27 replies)
Pages... 2


Shutup and take my money (via NFC on my mobile phone)
Created by sxz, last reply by sonyxperiageek on 31-Oct-2014 22:34 (24 replies)
Pages... 2


Uber: a cheaper taxi ride?
Created by kingdragonfly, last reply by livisun on 31-Oct-2014 14:47 (34 replies)
Pages... 2 3


OneDrive code giveaway - go!
Created by freitasm, last reply by pgsheng on 1-Nov-2014 01:50 (33 replies)
Pages... 2 3


DDos Protection from ISP
Created by charsleysa, last reply by freitasm on 31-Oct-2014 12:11 (46 replies)
Pages... 2 3 4



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.