Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
This subforum is now locked. Please post TelstraClear topics in the Vodafone forum. You can find more information here.




BDFL
49524 posts

Uber Geek
+1 received by user: 4375

Administrator
Trusted
Geekzone
Subscriber

Topic # 13577 18-May-2007 14:03 Send private message

Folks, please welcome TelstraClear to Geekzone. This will be an official profile created for the company to reply to comments posted here on Geekzone and answer to issues raised by our users. The team will also try to post notices when appropriate so we will be kept informed of things happening.

It is by no means a replacement for the normal help desk process - if you have specific questions or need a timely response please use the standard voice access to their services.






Create new topic
3051 posts

Uber Geek
+1 received by user: 16

Trusted

Reply # 71145 18-May-2007 14:12 Send private message

Good to have you aboard TelstraClear Smile

We welcome companies that are prepared to front up and provide answers to their customers, of whom there are quite a number here on Geekzone (including me).

Looking forward to hearing what you have to say on the various issues as they arise.

566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 71154 18-May-2007 14:43 Send private message

Hi

We're happy to be given the opportunity to answer any questions you may have, and to keep you informed on events and issues.

We see GeekZone as a very valuable tool for communicating with customers and those taking an active interest in the industry as a whole. We look forward to exchanging ideas with you.

On behalf of the TelstraClear Team, thank you.

Peter Hall

Product Manager - Consumer Voice

3946 posts

Uber Geek
+1 received by user: 26

Moderator
Trusted
Subscriber

  Reply # 71155 18-May-2007 14:47 Send private message

Welcome Telstraclear, it is good to see one of our major telco's represented here.

3558 posts

Uber Geek
+1 received by user: 60

Trusted
WorldxChange

  Reply # 71168 18-May-2007 17:15 Send private message

Good to see TelstraClear follow WorldxChanges example and embrace the online community....sorry couldn't resist that Wink






Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

Nate wants an iphone
3848 posts

Uber Geek
+1 received by user: 5

Mod Emeritus
Trusted
Subscriber

  Reply # 71170 18-May-2007 17:37 Send private message

maverick: Good to see TelstraClear follow WorldxChanges example and embrace the online community....sorry couldn't resist that Wink



Nevertheless it is a good start :) Welcome aboard




webhosting |New Zealand connectionsgeekzone IRC chat
Loose lips may sink ships - Be smart - Don't post internal/commercially sensitive or confidential information!

I iz your trusted friend
5272 posts

Uber Geek
+1 received by user: 45

Mod Emeritus
Trusted
Subscriber

Reply # 71178 18-May-2007 18:29 Send private message

Welcome to Geekzone, TelstraClear.

Never too late to join the party, looking forward to a productive discussion between TelstraClear and its customers on Geekzone! :-D




Internet is my backyard...

«Geekzone blog: Tech 'n Chips Takeaway» «Personal blog: And then...» «Photo blog: I see...»

Please read the Geekzone's FUG


19402 posts

Uber Geek
+1 received by user: 1252

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 71189 18-May-2007 19:44 Send private message

Welcome.

Hopefully a relationship will develop where TCL are able to understand some of the frustrations that end users are experiencing and be able to improve on those and impliment some of the ideas that are discussed on Geekzone. For those of us lucky enough to have TCL cable connections we know it's one of the best broadband services in the country and that many of TCL's other services are fantastic as well.


804 posts

Ultimate Geek
+1 received by user: 33

Trusted
Subscriber

  Reply # 71190 18-May-2007 19:55 Send private message

sbiddle: Welcome.

Hopefully a relationship will develop where TCL are able to understand some of the frustrations that end users are experiencing and be able to improve on those and impliment some of the ideas that are discussed on Geekzone. For those of us lucky enough to have TCL cable connections we know it's one of the best broadband services in the country and that many of TCL's other services are fantastic as well.



I concur

Wink




________
AK

127 posts

Master Geek
Inactive user


Reply # 71313 19-May-2007 19:07 Send private message

antoniosk:
sbiddle: Welcome.

Hopefully a relationship will develop where TCL are able to understand some of the frustrations that end users are experiencing and be able to improve on those and impliment some of the ideas that are discussed on Geekzone. For those of us lucky enough to have TCL cable connections we know it's one of the best broadband services in the country and that many of TCL's other services are fantastic as well.



I concur

Wink


thirded !!

welcome to Geekzone TelstraClear - lets work together to make the internet a better place!

223 posts

Master Geek


  Reply # 71352 19-May-2007 22:38 Send private message

G'day TelstraClear.




Can't beat the burble of that American V8. Ohh yea!

5 posts

Wannabe Geek


  Reply # 71876 23-May-2007 13:09 Send private message

antoniosk:
sbiddle: Welcome.

Hopefully a relationship will develop where TCL are able to understand some of the frustrations that end users are experiencing and be able to improve on those and impliment some of the ideas that are discussed on Geekzone. For those of us lucky enough to have TCL cable connections we know it's one of the best broadband services in the country and that many of TCL's other services are fantastic as well.



I concur

Wink


Agreed!  Go HFC!

85 posts

Master Geek


Reply # 72558 28-May-2007 18:51 Send private message

It has been 1 month and 1 week that I still haven;t got my cable internet installed.

3 weeks ago the technician came to my house late at night and said my house is too far away from the service just 10meters too far but they can still install the internet for me however since then I havent heard anything from Telstra.

I gave them a call today and they said they will call me back and I hear no jack....

Ohh well this is useless... Can anyone help me with this... the Telstraclear manager....

Thank you



BDFL
49524 posts

Uber Geek
+1 received by user: 4375

Administrator
Trusted
Geekzone
Subscriber

Reply # 72560 28-May-2007 18:54 Send private message

Please don't go offtopic. I understand it's frustrating, but create your own thread for this query.

Also read my first post: this is a general TelstraClear presence, not their help desk.

UPDATE: I see there's a thread for this here now.




85 posts

Master Geek


Reply # 72562 28-May-2007 18:55 Send private message

freitasm: Please don't go offtopic. I understand it's frustrating, but create your own thread for this query.

Also read my first post: this is a general TelstraClear presence, not their help desk.



I am sorry, I am new around here

33 posts

Geek


  Reply # 74160 10-Jun-2007 09:31 Send private message

freitasm:
...or need a timely response please use the standard voice access to their services.


Ha ha ha ha ha ha ha ha!

Good one Mauricio.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Does NZ need better gun laws?
Created by mattwnz, last reply by mattwnz on 2-Sep-2014 01:07 (74 replies)
Pages... 3 4 5


Judith Collins: I am resigning
Created by Presso, last reply by gzt on 1-Sep-2014 23:59 (108 replies)
Pages... 6 7 8


Ashburton WINZ shooting
Created by gzt, last reply by Geektastic on 1-Sep-2014 23:12 (24 replies)
Pages... 2


Cirque du Soleil Cellphone Hijack
Created by myopinion, last reply by PhantomNVD on 1-Sep-2014 18:01 (21 replies)
Pages... 2


Lightbox quality comments
Created by ronw, last reply by Lurch on 1-Sep-2014 20:14 (99 replies)
Pages... 5 6 7


Orcon Global Mode launched
Created by freitasm, last reply by shk292 on 1-Sep-2014 11:32 (132 replies)
Pages... 7 8 9


Lightbox press event release
Created by freitasm, last reply by IcI on 30-Aug-2014 17:54 (562 replies)
Pages... 36 37 38


recovering light box video
Created by ronw, last reply by ripdog on 1-Sep-2014 21:12 (35 replies)
Pages... 2 3



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.