jasewgn: I have to say the t-box really frustrates me, I'm on my second t-box now and have all the issues described previously; lock-ups, failed recordings and volume not working are the main problems.I agree with all those comments. Like others, I regularly become frustated with all the problems that the T/Box throws at us, but don't even bother to report them as I know the answer will be to 'reboot' which I have already done to rectify the problem.
Anyway on a positive note, the other services that I have, phone and internet are excellent and really the only things that havent stopped me leaving.
My advice is steer clear of the T-Box its rubbish! but cable internet is awesome. As others have done it may better to keep your TV separate with another provider and just use the services form TCL that are good (cable internet).