I could write a book on the issues I had with TC billing some time back when we upgraded from our analogue decoder to a digital one. And again when we switched from the Paradise domain to the Clear domain, so good luck sorting it out.
Perhaps we could have a sweepstake on how many billing cycles it will take to resolve. I'll be optimistic and go for 4.
On the plus side we get to see you back on the forum again. Doesn't seem fair that you should just run off to your happy place with Sky and leave us all to suffer here alone :).