I had a Telecom sales guy come to my house on Saturday and he signed me up to broadband and phone. The prices and packages looked good (120GB + phone for $105), and they were willing to be quite competitive and take $10 off the price to keep their price the same as the Telstra deal.
After deliberating for the last few days, I've just faxed off my notice to cancel the Telecom contract. I tried to call them to cancel, but the person I spoke to ws unable to help, and couldn't transfer me. He gave me an email address, but said they weren't contactable by phone.
Seriously, WTF, this is a Telecom company with staff who can't be talked to by phone!
I like that Telstra Clear can bill me for phone, Internet and TV on the one (very confusing) bill. I don't like the T-box, but will hold on in the vain hope that it will get better, or Vodafone will get it sorted.
I could have paid $10 a month more to ditch the Tbox and get MySky ($61.12 for base package). The phone and Internet may have gone up a couple of dollars by the time the discount for getting all services at once was removed, but the convenience of one bill and not having a dish attached to the side of the house have som far prevailed.
So, I'll no doubt regret the decision until the next update fixes everything.
Cold Tui anyone?