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80 posts

Master Geek
+1 received by user: 8


Topic # 97834 21-Feb-2012 10:56 Send private message

Well I decided that since sky repeat everything 5 times a week there is no need for a second telstra clear digital decoder anymore. It appears that the cancellations department is always too busy to accept phone calls. I have been offered a call back within 5 days. I guess there is good money delaying cancellations. They managed to process a data cap upgrade in about 60 seconds however.

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566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 584407 21-Feb-2012 11:07 Send private message

gbwelly: Well I decided that since sky repeat everything 5 times a week there is no need for a second telstra clear digital decoder anymore. It appears that the cancellations department is always too busy to accept phone calls. I have been offered a call back within 5 days. I guess there is good money delaying cancellations. They managed to process a data cap upgrade in about 60 seconds however.


Hi gbwelly,

If you email me your account number and a contact name and phone number I'll ask one of the team to get back to you.

Cheers, Gary

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