TelstraClear - Offering Better/Cheaper Homeplan Packages to New Customers While Excluding Existing Customers

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ageorge

172 posts

Master Geek

Reply # 626942 17-May-2012 16:33
enozkeeg: Who are you with now? TheCloud sound good, another thing that snots me about TCL is if you go over you get charged another chunk for data - say 40 GB for 30 bucks or whatever it is even if you only have a day or two left on the monthly which you then lose when it ticks over, this I think is a damn dirty trick. I need to look at UFB as well they have it installed in our neighbourhood Im still with thecloud until Telstra churn me to them on the $75 plan. My phone company was Telecom, and my first choice for a change (for more bandwidth was Telecom but they would not negotiate a deal approaching TC.

22 posts

Geek

Reply # 627070 17-May-2012 20:53
ageorge: DonGould: Al, Al, Al.... where to start... Can but learn. Will be interesting how good the 3 free months will be. Certainly cant complain at the price. The Chorus man should have been better informed - I guessed since he is mostly working for Telecom he would have promoted them, but that was not the case at all. I did see the thread on Telstraclear Tauranga problems and from many other folks all complaining, but the complaints were pretty consistent on all ISP except Telecom. regards, Al. 3months?

59 posts

Master Geek

Reply # 627388 18-May-2012 15:46
I was told you could get 3 months free from Smelstra if you had your own kit. I found this out by going into new customers line by mistake, as soo as I said I was existing I had to talk to a different team. Still waiting for my callback from Sales and Retentions on this sounds like I might be jumping providers. There must be something else out there, I hear good things about Snap.

397 posts

Ultimate Geek

Reply # 627983 20-May-2012 17:11
Got a mailer in the post today offering Telecom Broadband to new customers with 2 months free on a 12 month plan with 30Gb free, and home phone for $85. Includes free calling to telecom mobiles. And includes free wireless modem. Sounds very similar to TC's package. And the same early termination fee of $199.

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