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33 posts

Geek


Topic # 98686 4-Mar-2012 09:19 Send private message

Hi,
Last day of my billing cycle and I am having problems logging into my profile on TC site, anyone else not able to log in?

 

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BDFL
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  Reply # 590105 4-Mar-2012 09:22 Send private message

Can't login here either.




24 posts

Geek


  Reply # 590108 4-Mar-2012 09:36 Send private message

Yup same here - can't even get to the logon screen and my TUC app is timing out.

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Master Geek

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  Reply # 590109 4-Mar-2012 09:43 Send private message

That was one of the primary reasons I dropped them as a provider - The traffic meter was down more often than not making it near impossible to manage traffic usage.

I used to run internal metering but it frequently disagreed with telsta's meter - nearly always under by a considerable amount.

Admittedly this was several years ago now, I had hoped they had the bugs out.

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TelstraClear

  Reply # 590115 4-Mar-2012 10:12 Send private message

This issue has been resolved. Apologies for any inconvenience.

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Master Geek
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  Reply # 590120 4-Mar-2012 10:30 Send private message

I can't even get to the login part of the My Profile page to look at the new bill issued.

For us at least, the issue hasn't been resolved

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Master Geek
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  Reply # 590121 4-Mar-2012 10:30 Send private message

me too

BDFL
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  Reply # 590155 4-Mar-2012 13:04 Send private message

Sorry, this issue is not resolved - 1pm and still no access to the meter webpages/login - on a side note, why the proxy needs to be in between the client and a https page?







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Master Geek
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  Reply # 590200 4-Mar-2012 15:44 Send private message

I'm now getting Service Unavailable Error 503.

They want me to pay $300+, but I can't see what they have billed me for.

That's not going to happen!

BDFL
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  Reply # 590203 4-Mar-2012 15:53 Send private message

They took the proxy out of the equation, so now we get the 503 instead of waiting for the proxy timeout.




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Master Geek
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  Reply # 590208 4-Mar-2012 16:09 Send private message

As usual, they haven't put anything on the Service Status page

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