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33 posts

Geek


Topic # 98686 4-Mar-2012 09:19 Send private message

Hi,
Last day of my billing cycle and I am having problems logging into my profile on TC site, anyone else not able to log in?

 

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BDFL
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  Reply # 590105 4-Mar-2012 09:22 Send private message

Can't login here either.




24 posts

Geek


  Reply # 590108 4-Mar-2012 09:36 Send private message

Yup same here - can't even get to the logon screen and my TUC app is timing out.

68 posts

Master Geek

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  Reply # 590109 4-Mar-2012 09:43 Send private message

That was one of the primary reasons I dropped them as a provider - The traffic meter was down more often than not making it near impossible to manage traffic usage.

I used to run internal metering but it frequently disagreed with telsta's meter - nearly always under by a considerable amount.

Admittedly this was several years ago now, I had hoped they had the bugs out.

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Ultimate Geek
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TelstraClear

  Reply # 590115 4-Mar-2012 10:12 Send private message

This issue has been resolved. Apologies for any inconvenience.

163 posts

Master Geek


  Reply # 590120 4-Mar-2012 10:30 Send private message

I can't even get to the login part of the My Profile page to look at the new bill issued.

For us at least, the issue hasn't been resolved

94 posts

Master Geek
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  Reply # 590121 4-Mar-2012 10:30 Send private message

me too

BDFL
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  Reply # 590155 4-Mar-2012 13:04 Send private message

Sorry, this issue is not resolved - 1pm and still no access to the meter webpages/login - on a side note, why the proxy needs to be in between the client and a https page?







163 posts

Master Geek


  Reply # 590200 4-Mar-2012 15:44 Send private message

I'm now getting Service Unavailable Error 503.

They want me to pay $300+, but I can't see what they have billed me for.

That's not going to happen!

BDFL
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  Reply # 590203 4-Mar-2012 15:53 Send private message

They took the proxy out of the equation, so now we get the 503 instead of waiting for the proxy timeout.




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Master Geek


  Reply # 590208 4-Mar-2012 16:09 Send private message

As usual, they haven't put anything on the Service Status page

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