Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
This subforum is now locked. Please post TelstraClear topics in the Vodafone forum. You can find more information here.




470 posts

Ultimate Geek
+1 received by user: 8

Trusted

Topic # 99748 26-Mar-2012 20:37 Send private message

Has anybody managed to get throught to Telstra in the last week?
Just called again  " your call cannot be connected due to overloading"been like that since mid last week.. I am having issues with my A/c , and have emailed them but, 'they can't help I have to call". No big deal if you CAN call.
Sent another email last Thurs re above but no reply, Really poor service    

Create new topic
38 posts

Geek
+1 received by user: 3


  Reply # 600550 27-Mar-2012 08:43 Send private message

I get someone answering and they keep telling me they will call me back..
3 days and still waiting..
 

342 posts

Ultimate Geek
+1 received by user: 42


  Reply # 600645 27-Mar-2012 11:57 Send private message

They don't even seem to be answering questions submitted by email either. Submitted one on 22/03 and STILL waiting a response.
 

38 posts

Geek
+1 received by user: 3


  Reply # 600672 27-Mar-2012 12:46 Send private message

I am calling them to transfer my service to my new home, but with all this waiting I am looking at alternatives..
So they are really not doing them self any favours..
 

118 posts

Master Geek
+1 received by user: 5


  Reply # 600683 27-Mar-2012 13:15 Send private message

Just don't pay your bill, I find that they are very prompt in chasing up overdue accounts.

1575 posts

Uber Geek
+1 received by user: 166


  Reply # 600859 27-Mar-2012 17:48 Send private message

Tried calling faults = "the longest currently waiting call is...25...minutes"
Tried calling customer services = "the longest currently waiting call is...17...minutes"

Good thing I wasn't in a hurry :S I kind of wonder how many people they have answering their phones these days...

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Snap have failed our company!
Created by dafman, last reply by kornflake on 21-Oct-2014 23:04 (23 replies)
Pages... 2


Spark Socialiser
Created by freitasm, last reply by Flickky on 21-Oct-2014 22:10 (21 replies)
Pages... 2


Another Trade Me competitor: SellShed
Created by freitasm, last reply by jonathan18 on 21-Oct-2014 23:12 (32 replies)
Pages... 2 3


American legal jurisdiction in New Zealand
Created by ajobbins, last reply by gzt on 21-Oct-2014 14:58 (30 replies)
Pages... 2


Overcharged by Slingshot for months - warning to existing customers
Created by dusty42, last reply by richms on 21-Oct-2014 19:15 (27 replies)
Pages... 2


Why would Suresignal calls be worse quality than non-Suresignal calls from the same location?
Created by Geektastic, last reply by froob on 21-Oct-2014 08:21 (41 replies)
Pages... 2 3


Just bought a TiVo online. No wireless adaptor. Will a standard one work? Or do I need the TiVo one ?
Created by Limerick, last reply by graemeh on 20-Oct-2014 16:03 (11 replies)

Spark Socialiser and new plan
Created by saeran, last reply by eXDee on 21-Oct-2014 21:52 (10 replies)


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.