Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




472 posts

Ultimate Geek
+1 received by user: 9

Trusted

Topic # 99748 26-Mar-2012 20:37 Send private message

Has anybody managed to get throught to Telstra in the last week?
Just called again  " your call cannot be connected due to overloading"been like that since mid last week.. I am having issues with my A/c , and have emailed them but, 'they can't help I have to call". No big deal if you CAN call.
Sent another email last Thurs re above but no reply, Really poor service    

Create new topic
38 posts

Geek
+1 received by user: 3


  Reply # 600550 27-Mar-2012 08:43 Send private message

I get someone answering and they keep telling me they will call me back..
3 days and still waiting..
 

347 posts

Ultimate Geek
+1 received by user: 42


  Reply # 600645 27-Mar-2012 11:57 Send private message

They don't even seem to be answering questions submitted by email either. Submitted one on 22/03 and STILL waiting a response.
 

38 posts

Geek
+1 received by user: 3


  Reply # 600672 27-Mar-2012 12:46 Send private message

I am calling them to transfer my service to my new home, but with all this waiting I am looking at alternatives..
So they are really not doing them self any favours..
 

125 posts

Master Geek
+1 received by user: 12


  Reply # 600683 27-Mar-2012 13:15 Send private message

Just don't pay your bill, I find that they are very prompt in chasing up overdue accounts.

1712 posts

Uber Geek
+1 received by user: 210


  Reply # 600859 27-Mar-2012 17:48 Send private message

Tried calling faults = "the longest currently waiting call is...25...minutes"
Tried calling customer services = "the longest currently waiting call is...17...minutes"

Good thing I wasn't in a hurry :S I kind of wonder how many people they have answering their phones these days...

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Do I have the right to return this?
Created by corksta, last reply by kiwibro111 on 21-Dec-2014 23:54 (45 replies)
Pages... 2 3


Slaughter of Innocents
Created by networkn, last reply by networkn on 19-Dec-2014 17:46 (64 replies)
Pages... 3 4 5


youtube downloader
Created by Ford, last reply by jarledb on 22-Dec-2014 16:57 (18 replies)
Pages... 2


Spray Foam Insulation
Created by AACTech, last reply by timbosan on 19-Dec-2014 16:58 (36 replies)
Pages... 2 3


Crew Drinking on Flights - Why!?
Created by networkn, last reply by Geektastic on 22-Dec-2014 09:35 (34 replies)
Pages... 2 3


Spark, the least secure part of your home network?
Created by NZtechfreak, last reply by NonprayingMantis on 23-Dec-2014 02:02 (31 replies)
Pages... 2 3


Police Camera Van Disguise
Created by Reanalyse, last reply by jackyleunght2002 on 23-Dec-2014 01:10 (76 replies)
Pages... 4 5 6


Some lowlife is using my easy to remember number to commit idiocy
Created by joker97, last reply by joker97 on 22-Dec-2014 15:48 (15 replies)


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.