Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



49 posts

Geek


Topic # 100289 7-Apr-2012 21:09 Send private message

Today I purchased a toshiba satellite laptop from Harvey Norman. We were told by the sales assistant when setting up windows to select 64 bit. We definitely did this. However something funny went on & our system is only running on 32 bit. From what I've found online I need to reinstall windows, however we didn't receive a sI does disk with our laptop. How do I reinstall windows without the disk??

I have tried calling Microsoft but I need to try calling them. Ack tomorrow because the installation department we're closed. Any help is greatly appreciated

Create new topic
2010 posts

Uber Geek
+1 received by user: 273

Trusted
Subscriber

  Reply # 606508 7-Apr-2012 21:20 Send private message

With some laptops it's on a hidden partition which you can get to by pressing a F key at startup. That's not the say that you will be able to install with 63bit if you take that option as the OEM version don't contain both 32 and 64bit, only the retail versions does.

I'm in the same boat as you, foolishly bought the 32bit version thinking the 64bit driver support would be as bad as Vista was... *sigh*

If the mistake is on their end then they have to remedy the situation.

985 posts

Ultimate Geek
+1 received by user: 53


  Reply # 606510 7-Apr-2012 21:25 Send private message

press and hold the 0 key while turning on the laptop - give that a go.

1571 posts

Uber Geek
+1 received by user: 11

Subscriber

  Reply # 606515 7-Apr-2012 21:42 Send private message

I know someone who bought a Toshiba laptop, and it seemed to come with both 32-bit and 64-bit available to flash on to the hard drive.

Both versions were on the hidden recovery partition, and all you had to do is select which one you wanted to install during the recovery procedure.

Can you get into the recovery program by using one of the F-keys during start up, as suggested above? 



49 posts

Geek


  Reply # 606521 7-Apr-2012 21:47 Send private message

Yes I am currently in the recovery after holding 0 on booting the laptop so will see if this works. If not will give the F key process a go. Thanks so much for your help team!!



49 posts

Geek


  Reply # 606544 8-Apr-2012 00:07 Send private message

I am very pleased to announce that the holding zero & redoing the setup worked a treat. Our laptop is running 64 bit & being awesome. Thanks everyone for your input but especially @nitrotech for your idea which solved my problem. Merry easter.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Speed limit when overtaking? Teach me please.
Created by nakedmolerat, last reply by Hobchild on 26-Oct-2014 00:11 (92 replies)
Pages... 5 6 7


Snap refuses to replace faulty gear
Created by Brendan, last reply by Brendan on 26-Oct-2014 14:00 (18 replies)
Pages... 2


House Auctions
Created by t0ny, last reply by ilovemusic on 26-Oct-2014 12:48 (49 replies)
Pages... 2 3 4


VDSL, which router/modem sub $200?
Created by TeaLeaf, last reply by NonprayingMantis on 25-Oct-2014 19:48 (28 replies)
Pages... 2


Neon - Sky's new streaming service
Created by JarrodM, last reply by JimmyH on 25-Oct-2014 17:37 (29 replies)
Pages... 2


5Ghz AP recommendations?
Created by ubergeeknz, last reply by sbiddle on 24-Oct-2014 12:42 (12 replies)

Snap have failed our company!
Created by dafman, last reply by kornflake on 23-Oct-2014 17:41 (37 replies)
Pages... 2 3


Thief taunts 12 year old via stolen laptop
Created by macuser, last reply by charsleysa on 22-Oct-2014 23:49 (12 replies)


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.