Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



348 posts

Ultimate Geek
+1 received by user: 8


Topic # 100993 22-Apr-2012 15:57 Send private message

It seems my inability to update Windows Live Essentials stems from not having Windows Firewall enabled.

However, I am having trouble enabling it.

Looking at this: http://www.howtogeek.com/forum/topic/cant-turn-on-windows-firewall,

I got the following from the various commands:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\windows\system32>sc queryex mpssvc

SERVICE_NAME: mpssvc
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 4  RUNNING
                                (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 1352
        FLAGS              :

C:\windows\system32>sc qc mpssvc
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: mpssvc
        TYPE               : 20  WIN32_SHARE_PROCESS
        START_TYPE         : 2   AUTO_START
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\windows\system32\svchost.exe -k LocalServiceNoNe
twork
        LOAD_ORDER_GROUP   : NetworkProvider
        TAG                : 0
        DISPLAY_NAME       : Windows Firewall
        DEPENDENCIES       : mpsdrv
                           : bfe
        SERVICE_START_NAME : NT Authority\LocalService


This is what I'm presented with when in the Windows Firewall enabling screens:
http://img.photobucket.com/albums/v608/steviet/firewall.jpg
http://img.photobucket.com/albums/v608/steviet/firewall2.jpg
(same also when Norton is disabled)

Does anyone know how to fix whatever is going on, so I can enable Windows Firewall?

.... and all I want to do is update Windows Live Essentials. :(

Create new topic
BDFL
49914 posts

Uber Geek
+1 received by user: 4621

Administrator
Trusted
Geekzone
Subscriber

  Reply # 613217 22-Apr-2012 16:45 Send private message

The second screenshot says it all "This settings are being managed by vendor application Norton Internet Security".

Norton Internet Security already has a firewall and you should not have two firewalls enable on your PC.





BDFL
49914 posts

Uber Geek
+1 received by user: 4621

Administrator
Trusted
Geekzone
Subscriber

  Reply # 613219 22-Apr-2012 16:46 Send private message

Also, for your specific problem... I have a couple of PCs that are running third party firewalls and have no problems updating Windows Live components.

How have you come to this conclusion? Have you seen some specific error message in the event?







348 posts

Ultimate Geek
+1 received by user: 8


  Reply # 613239 22-Apr-2012 17:30 Send private message

I would receive this error: http://support.microsoft.com/kb/974061
I did restart. And I'd always get the update icon back again.
I googled and came across the Microsoft support forum where it was said that you need to enable Windows Firewall in order to upgrade Windows Live Essentials.

But now -it seems Windows Live Essentials is completely uninstalled, and whenever I do reinstall it nothing gets installed, although it says it was completed successfully.

Edit: found this link which I followed (regarding enabling Windows Firewall - http://windows.microsoft.com/en-NZ/windows-live/essentials-error-0x80070643-or-0x800706d9-enable-windows-firewall)

BDFL
49914 posts

Uber Geek
+1 received by user: 4621

Administrator
Trusted
Geekzone
Subscriber

  Reply # 613267 22-Apr-2012 18:45 Send private message

One option is to go to the services app and see if Windows Firewall is disabled. Change it to Manual and click Start. Install Windows Live then turn Windows Firewall off again...






348 posts

Ultimate Geek
+1 received by user: 8


  Reply # 614222 24-Apr-2012 10:47 Send private message

Managed to change the service so I start manually, which allowed me to enable Windows Firewall. Then the Windows Live Essentials install was a success.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Who Audits IRD?
Created by gundar, last reply by charsleysa on 22-Oct-2014 15:52 (18 replies)
Pages... 2


22nd Only: PB Tech BROTHER HL1110 Mono laser Printer $15 shipped(after $30 cashback)
Created by loceff13, last reply by Jaxson on 22-Oct-2014 15:44 (17 replies)
Pages... 2


Spark Socialiser
Created by freitasm, last reply by haydenmarsh on 22-Oct-2014 17:56 (30 replies)
Pages... 2


American legal jurisdiction in New Zealand
Created by ajobbins, last reply by gzt on 21-Oct-2014 14:58 (30 replies)
Pages... 2


HERE Maps beta available to all Android 4.4 devices and up
Created by freitasm, last reply by hamish225 on 22-Oct-2014 17:54 (14 replies)

Another Trade Me competitor: SellShed
Created by freitasm, last reply by SellShed on 22-Oct-2014 11:54 (42 replies)
Pages... 2 3


Abnormal upstream data usage - Vodafone Cable Wellington
Created by otherside, last reply by otherside on 22-Oct-2014 17:11 (12 replies)

Snap have failed our company!
Created by dafman, last reply by toejam316 on 22-Oct-2014 13:03 (25 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.