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9 posts

Wannabe Geek


Topic # 102861 24-May-2012 12:23 Send private message

Hello,

not sure I am in the right forum bit but I will forge on anyway,

I have a client with WIN7 Pro running office 2007 Pro ad for some reason when they print an email directly from file print it sends anywhere from 40 to 140 pages of mess to the printer,

Tried drivers and all that carry on but still does the same thing, it prints everything else perfectly on the machine, I have removed and reinstalled office, done all sorts of things but still no cure,

anyone struck this or know of a cure?

Cheers

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89 posts

Master Geek


  Reply # 629825 24-May-2012 12:25 Send private message

i have seen that with post script drivers in the past, do you know if you are using PCL drivers or PS drivers?



9 posts

Wannabe Geek


  Reply # 629827 24-May-2012 12:29 Send private message

it had a UFR driver which I changed to PCL 6 then 5 and nothing seemed to change, it is a canon printer even the canon tech couldn't resolve the issue

89 posts

Master Geek


  Reply # 629829 24-May-2012 12:33 Send private message

is it on a domain? or just a standalone pc?

have you tried another user?

do you get the same results?



9 posts

Wannabe Geek


  Reply # 629857 24-May-2012 13:31 Send private message

its on a domain, haven't tried another user as yet, just seems weird that it is only effecting one way of printing

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