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327 posts

Ultimate Geek
+1 received by user: 8


Topic # 112580 13-Dec-2012 10:19 Send private message

Hi there,

Every so often I notice that my wireless connection stops having access to the Internet. To remedy this, I disable and re-enable the adapter.

OS: Windows 8 Pro
Laptop brand: Samsung NP-RV511-A07NZ

I have noticed, at the same time, the following in Event Viewer:
Log Name:      System
Source:        Microsoft-Windows-WLAN-AutoConfig
Date:          13/12/2012 9:50:42 a.m.
Event ID:      10002
Task Category: None
Level:         Warning
Keywords:      
User:          SYSTEM
Computer:      Honey
Description:
WLAN Extensibility Module has stopped.

Module Path: C:\WINDOWS\System32\bcmihvsrv64.dll


The utility to update Samsung software and drivers show the network adapters have the latest drivers.

The funny thing is prior to this issue, I had Windows 8 Pro (upgraded from Windows 7) and this never appeared. After having done a clean install of Windows 8 Pro (keeping personal files only), this has appeared.

I have disabled the computer allowing to put the adapter to sleep, but this has not solved the issue.

Having rung Samsung, I was told to ring Microsoft, who told me to ring my ISP for some driver. I rang TelstraClear and told them, and like me, didn't know why Microsoft told me to ring them. They told me to ring Microsoft again, which I did. They said to ring Samsung. Samsung can't help because I have upgraded the original OS - despite being told days earlier that I would not receive the usual support for my laptop except for drivers and software released by Samsung.

Is it a case of me ringing Broadcom and asking for a Windows 8 driver (that Samsung haven't released yet), or is there another way to sort out this problem?

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3 posts

Wannabe Geek


  Reply # 732981 15-Dec-2012 21:29 Send private message

I too have a problem with Windows 8 Pro Wi-Fi.  Before installing I had windows 7 64bit and upgraded to a 64bit windows 8, so I know there is no issue there.  My wireless adapter suddenly stopped working and I can only seem to get internet access through ethernet which is a pain.  I've tried reinstalling and also installing beta drivers for my WNA1300 Netgear wireless adapter.  Nothing has worked, I just recently saw that the function WLNA AutoConfig is "Stopping".  This appears to be a problem, but I don't have an answer yet.  

2996 posts

Uber Geek
+1 received by user: 66

Trusted

  Reply # 732985 15-Dec-2012 21:53 Send private message

Try this. Worked for me at work WiFi setup which is professional grade Cisco routers that do no work with windows 8 WiFi drivers for some wireless cards because Cisco firmware is too old.

Uninstall driver from device manager for WiFi network adapter. Download and install windows 7 version of the driver and install that.

http://support.microsoft.com/kb/2749073




3 posts

Wannabe Geek


  Reply # 733029 16-Dec-2012 06:43 Send private message

My router is Linksys WRT110 powered by Cisco, the ID doesn't appear on this list when I searched it and the latest updates are from 2009. Could Upgrading the entire router fix my problem? Possibly a Netgear router?

999 posts

Ultimate Geek
+1 received by user: 39

Subscriber

  Reply # 733045 16-Dec-2012 08:01 Send private message

I had the same problem Windows 8 pro wifi. I changed performance settings for wifi which helped but never solved it. This problem was one of afew that made me go back to Windows 7




HTPC AMD A4-5300 cpu, Gigabyte ga2fa75m-d3h motherboard, , 4GB DDR3 ram, onboard  graphics. Hauppuage HVR 3300 tuner,  Antec 2480B case, Windows 7 home premium 64 bit using media center



327 posts

Ultimate Geek
+1 received by user: 8


  Reply # 737599 27-Dec-2012 10:23 Send private message

I have emailed Microsoft Support, and they are due to get in contact with me - hopefully today - to try and sort this issue out.

3 posts

Wannabe Geek


  Reply # 737684 27-Dec-2012 13:22 Send private message

Attention! I have fixed my issue, but not in the way I was hoping.

I tested my problem with windows 7 and 8 and it was clear that the wireless adapter was not functioning properly when running on windows 8. No updates or drivers were solving the problem, but then something strange happened. My files got corrupted and I needed to do a full install of windows 8 again. Once I did this, it replaced my old files from windows 7, none of my programs can be run without being re-installed, and it even set up a new user using my email for a microsoft account. After all that, my wireless adapter sprang to life! I didn't even need to install the standalone drivers, windows seemed to configure it automatically. If anyone used the "upgrade from windows 7 to windows 8 pro" CD, you may wish to re-install so a windows.old is created. This is just what happened to work for me, there may be other ways to get it to work.

Thanks for all the help along the way!



327 posts

Ultimate Geek
+1 received by user: 8


  Reply # 737714 27-Dec-2012 14:56 Send private message

I'm in the opposite situation. I did an upgrade from Windows 7 to 8 without any network adapter issues - but because of other issues I did a clean install of Windows 8, which required installing everything again, and I'm confronted with the adapter issue.

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