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Forums › Microsoft Windows › Asus Ultrabook running Windows 7 not recognising Lacie external harddisk drive


16 posts

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Topic # 113668 23-Jan-2013 19:25 Send private message

My Asus Ultrabook ssd is not recognising my Lacie hard disk drive. Does anyone know why this is happening and how I can get the laptop to recognise the external drive?

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BDFL
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  Reply # 749797 23-Jan-2013 20:05 Send private message

Have you checked the drive working in other laptops since it stopped working on this ASUS?





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16 posts

Geek
  Reply # 749801 23-Jan-2013 20:09 Send private message

Yes it was working on my colleague's laptop, I have read it is a Window 7 issue, the Lacie is a few years old. The Lacie website doesn't have any useful drivers to download.



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Geek
  Reply # 749808 23-Jan-2013 20:23 Send private message

I found these instructions on updating the controllers, however my computer has a AHCI controller, not a  OHCI host controller:

http://www.lacie.com/intl/support/support_manifest.htm?id=10177&article=1333

BDFL
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  Reply # 749813 23-Jan-2013 20:26 Send private message

Is your drive Firewire or USB?





Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) 

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Geek
  Reply # 749816 23-Jan-2013 20:29 Send private message

It is a firewire



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Geek
  Reply # 749821 23-Jan-2013 20:43 Send private message

In case it helps
Computer = Asus i5 ssd running windows home premium

Hard disk drive = LaCie rugged hard disk 500g
FireWire at drive end USB at laptop end.

BDFL
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  Reply # 749822 23-Jan-2013 20:44 Send private message

Hmmm? How can one be a Firewire in one side and USB on the other? Those are two different types and I don't remember the ASUS ultrabook having a firewire port.





Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) 

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Geek
  Reply # 749824 23-Jan-2013 20:47 Send private message

LOL
All I mean is there is a USB at my laptop's end but the port on the external hard drive is a firewire (square plug and deeper).

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  Reply # 749825 23-Jan-2013 20:48 Send private message

Sure, but if the drive is Firewire and the laptop has no Firewire port how do you get it to work?

Those LaCie have Firewire and USB ports, don't they? Or is this drive Firewire only?





Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) 

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16 posts

Geek
  Reply # 749826 23-Jan-2013 20:52 Send private message

The LaCie rugged only has a firewire port. It comes with a cable that is firewire at one end and USB at the other.



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Geek
  Reply # 750172 24-Jan-2013 13:16 Send private message

I have had confirmation that it is a USB, as a USB runs in to my laptop.
Does anyone have any idea what the problem and solution could be?

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