Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



BDFL
49530 posts

Uber Geek
+1 received by user: 4376

Administrator
Trusted
Geekzone
Subscriber

Topic # 138242 26-Dec-2013 20:53 Send private message

Is anyone else seeing cases where Windows 8.1 Skydrive is not synchronising between cloud and PC?

I have a laptop with Skydrive 8.1 and files added/changed seem to upload fine to the cloud storage. However on my tablet, also running Skydrive 8.1 the files are not being download (or uploaded in case of a new local file is added).

Anyone else seeing this?




View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3 | 4
514 posts

Ultimate Geek
+1 received by user: 55

Subscriber

  Reply # 957707 26-Dec-2013 21:36 Send private message

Have you turned on "Access all files " in Skydrive | Settings | Options? With the 8.1 update Skydrive now uses "smart files" (or some similar term) that are not downloaded automatically.



BDFL
49530 posts

Uber Geek
+1 received by user: 4376

Administrator
Trusted
Geekzone
Subscriber

  Reply # 957717 26-Dec-2013 21:38 Send private message

Yes, and all files are "Available offline". And this shouldn't matter for the scenario where I locally create a file - this should be uploaded even if "Available online only" was selected.

The Dots of Death are rolling on top of the screen but nothing happens. No files synchronising in either direction.

Perhaps Skydrive can't handle this:



It's not even a big volume at all.







BDFL
49530 posts

Uber Geek
+1 received by user: 4376

Administrator
Trusted
Geekzone
Subscriber

  Reply # 957788 27-Dec-2013 08:15 Send private message

After a couple of hours watching the dots flying on the screen I went to bed (Power Settings on the tablet were to Never sleep when plugged in). The 58 missing files from the new folder were there when I got up in the morning as well as a few files removed from other directories have now gone.

Frustrating that "cloud" would take more than a two hours to sync 58 files. Sure if I needed the files I could open on the browser, but the whole idea of "offline" on a tablet is for those times when you aren't connected - in the air, on a bus, etc...

I wonder if Skydrive is optimised for large number of files (not to confuse of a number of large files).





514 posts

Ultimate Geek
+1 received by user: 55

Subscriber

  Reply # 957794 27-Dec-2013 08:16 Send private message

Are the new local files created in Microsoft Office or in other applications? If only Office then there might be a separate cache with a problem.

I've heard of people having problems with too many files or too many folders. I've got more files than you.

Troubleshooting 8.1 Skydrive is a lot more difficult since they made its activities so opaque.



BDFL
49530 posts

Uber Geek
+1 received by user: 4376

Administrator
Trusted
Geekzone
Subscriber

  Reply # 957795 27-Dec-2013 08:18 Send private message

Those files were in the Pictures folder, copied over from the camera. No Office involved in this case.






BDFL
49530 posts

Uber Geek
+1 received by user: 4376

Administrator
Trusted
Geekzone
Subscriber

  Reply # 957806 27-Dec-2013 08:40 Send private message

Another interesting thing, seemingly unrelated, I've noticed: even though the switch "Access all files offline" was set, the status for the Skydrive folder itself is "Available online only". The subfolders are all available offline because I marked them as such when configuring the tablet via Windows Explorer.

I noticed this because I created a new .txt file on my laptop to see how long before it would show up on the tablet after this long sync last night. I put the file on the Skydrive folder (not a subfolder) and its status was "online only". Also if I open Windows Explorer and click on an empty space on the Skydrive folder it shows "online only".

I changed the Skydrive folder itself to "Available offline" via Windows Explorer now. It seems that switch in the Skydrive app doesn't do much...

Strange and stranger.




514 posts

Ultimate Geek
+1 received by user: 55

Subscriber

  Reply # 958145 27-Dec-2013 23:36 Send private message

The "Access all files off-line" switch in the Skydrive app updates all my Skydrive folders to match.

If I change one folder to online-only through Windows Explorer then the Skydrive switch is turned off too.

810 posts

Ultimate Geek
+1 received by user: 59


  Reply # 958210 28-Dec-2013 09:47 Send private message

I've set my skydrive folder to available offline several times and it still seems to want to download files when I access them. It can be an issue sometimes as I often work offline.

The old version of the skydrive app before windows 8.1 was much better in my opinion. I was able to select what location I could store files and which files/folders to sync and had no issue with this offline/online stuff.

I am thinking that this new version is another concept that would be fine on an RT but not on a desktop.




TwoSeven

514 posts

Ultimate Geek
+1 received by user: 55

Subscriber

  Reply # 958283 28-Dec-2013 12:34 One person supports this post Send private message

Yes, the new process is over-simplified and details are now too obscure.

The worst part for me is that I "failed" to see any advisory/warning about the changes which are very significant. For a while I thought they had improved Skydrive so it wasn't so obtrusive when updating. Instead I found out it simply wasn't syncing most of my files.



BDFL
49530 posts

Uber Geek
+1 received by user: 4376

Administrator
Trusted
Geekzone
Subscriber

  Reply # 964465 10-Jan-2014 12:47 Send private message

And now, this:





Seriously, is there something missing here Microsoft?






BDFL
49530 posts

Uber Geek
+1 received by user: 4376

Administrator
Trusted
Geekzone
Subscriber

  Reply # 964482 10-Jan-2014 13:13 Send private message

Interesting thing is that files actually are being synchronised up and down despite the error message. The only thing that is not really working is file picker - when SkyDrive is selected it throws an error.






2389 posts

Uber Geek
+1 received by user: 288

Trusted
Microsoft NZ

  Reply # 964515 10-Jan-2014 13:46 Send private message

we are continuing to improve the SkyDrive experience and you can expect an update coming out soon



BDFL
49530 posts

Uber Geek
+1 received by user: 4376

Administrator
Trusted
Geekzone
Subscriber

  Reply # 964516 10-Jan-2014 13:49 Send private message

I am afraid I won't wait for the update as this is now preventing me from doing some work here. Trying to use Modern UI apps only and file picker relies on Skydrive - which just says "sorry can't access files now, try again later" (and yes, files are all available offline).

Refresh time (again) it is.




2389 posts

Uber Geek
+1 received by user: 288

Trusted
Microsoft NZ

  Reply # 964523 10-Jan-2014 13:51 Send private message

freitasm: I am afraid I won't wait for the update as this is now preventing me from doing some work here. Trying to use Modern UI apps only and file picker relies on Skydrive - which just says "sorry can't access files now, try again later" (and yes, files are all available offline).

Refresh time (again) it is.


can you not use the desktop app in the meantime?



BDFL
49530 posts

Uber Geek
+1 received by user: 4376

Administrator
Trusted
Geekzone
Subscriber

  Reply # 964526 10-Jan-2014 13:54 Send private message

Not if you're trying to use only Modern UI apps which will only use the Skydrive file picker - things such as Project Siena for example (which is exactly where I noticed this happening first time, then lead me to the screenshots above).





 1 | 2 | 3 | 4
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Warning: Rage Ahead - Campbell Live and childhood poverty
Created by kawaii, last reply by networkn on 2-Sep-2014 18:54 (107 replies)
Pages... 6 7 8


Does NZ need better gun laws?
Created by mattwnz, last reply by heylinb4nz on 2-Sep-2014 16:23 (104 replies)
Pages... 5 6 7


What tyre brand/model to look at ?
Created by Mark, last reply by TimA on 2-Sep-2014 18:27 (31 replies)
Pages... 2 3


VideoEZY OnDemand
Created by Andib, last reply by JimmyH on 2-Sep-2014 18:54 (58 replies)
Pages... 2 3 4


Judith Collins: I am resigning
Created by Presso, last reply by gzt on 2-Sep-2014 11:42 (109 replies)
Pages... 6 7 8


Cirque du Soleil Cellphone Hijack
Created by myopinion, last reply by PhantomNVD on 1-Sep-2014 18:01 (21 replies)
Pages... 2


Orcon Global Mode launched
Created by freitasm, last reply by shk292 on 1-Sep-2014 11:32 (132 replies)
Pages... 7 8 9


Lightbox press event release
Created by freitasm, last reply by IcI on 30-Aug-2014 17:54 (562 replies)
Pages... 36 37 38



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.