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  Reply # 968240 16-Jan-2014 15:27 Send private message

KiwiNZ: I ran Windows update yesterday and this has been happening to my Toshiba Laptop since.


Oh and I asked my friend about if they had Windows Update on when I was helping them troubleshoot the problem previously, and apparently they turned off Windows Updates within the first month they got their PC which was around a year ago.. 




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  Reply # 968246 16-Jan-2014 15:37 Send private message

Are you using ATI cards ? 




Mike
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  Reply # 968248 16-Jan-2014 15:41 Send private message

KiwiNZ: Are you using ATI cards ? 


Yes, ati 5970





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  Reply # 968271 16-Jan-2014 16:08 Send private message

I finally managed to get it into the advanced repair settings and did a restore back two weeks. Fingers crossed it is now OK. There was an ATi driver update this week, I have my suspicions about that update




Mike
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  Reply # 968318 16-Jan-2014 16:46 Send private message

I've had a customer with a month old PC running Windows 8.1 do this today too.
I am waiting for them to drop it off to take a look so will be interesting to see what is causing it.
Their PC is using onboard Intel card so no ATI drivers involved.






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  Reply # 968487 16-Jan-2014 20:55 Send private message

CYaBro: I've had a customer with a month old PC running Windows 8.1 do this today too.
I am waiting for them to drop it off to take a look so will be interesting to see what is causing it.
Their PC is using onboard Intel card so no ATI drivers involved.


That's very interesting! Keep us in the loop!




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  Reply # 972401 22-Jan-2014 18:01 Send private message

Well I couldn't get Windows going again so had to do a refresh of 8.1 on it.
That doesn't lose any of your files but you do need to re-install any software like Office & antivirus.




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