Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




8 posts

Wannabe Geek


Topic # 114382 18-Feb-2013 10:51 Send private message

Hi

I've got a retina macbook pro 15.4". Wanting to do a fresh install or at least save a copy of the install for future use.

I've tried downloading mountain lion from recovery (command + R) 3 times now and all 3 times it stops at 75% and fails. In the installer log it says something like "chunk validation failed" it tries it several times and then it says "token timeout" after the 7th or so attempt of reconnecting.

This is really frustrating now as I have wasted over 10gb of my cap trying to download this stupid file, why can't apple just provide every new computer with install disk.

Anyone else experience this before? I'm on telecom broadband.
I've tried search the apple forums and theres not really any solution to this. I've tried looking up the apple expresslane but theres NO phone numbers or emails to contact, it just says contact your local store.

Any help is much appreciated!

Create new topic
2799 posts

Uber Geek
+1 received by user: 458


  Reply # 764031 18-Feb-2013 10:54 Send private message

00800 7666 7666 is the support number



8 posts

Wannabe Geek


  Reply # 764043 18-Feb-2013 11:15 Send private message

thanks, on the phone with them now!

i actually tried that number earlier but took out the first zero cause i assumed it was an 0800 number

2799 posts

Uber Geek
+1 received by user: 458


  Reply # 764053 18-Feb-2013 11:26 Send private message

Nope, it definitely is 00800!



8 posts

Wannabe Geek


  Reply # 765555 19-Feb-2013 08:16 Send private message

Hmm

The only suggestion apple had was to reset the PRAM and SMC and I had already done that prior to my second attempt

and they also suggest i format my hard disk, i'm not going to try that because if it doesn't work, im stuck with a bricked system


i did some searching around and some people had  similar problem caused my content filtering by the isp.

i'm with telecom, can people who have had a successful reinstall of mountain lion with recovery, post what isp they are with?


297 posts

Ultimate Geek
+1 received by user: 8


  Reply # 765566 19-Feb-2013 08:48 Send private message

Suney: Hmm

The only suggestion apple had was to reset the PRAM and SMC and I had already done that prior to my second attempt

and they also suggest i format my hard disk, i'm not going to try that because if it doesn't work, im stuck with a bricked system


i did some searching around and some people had  similar problem caused my content filtering by the isp.

i'm with telecom, can people who have had a successful reinstall of mountain lion with recovery, post what isp they are with?



I have successfully downloaded mountain lion with Telecom , although this was on macbook pro via ethernet.
I tend not to use wifi for large downloads, try see if you can get a recovery DMG and make a usb install drive.






iMac 27 2014
Macbook Pro Retina 2013
iPhone 6
iPad Mini

VDSL Sync @ 53Mbps

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Police Camera Van Disguise
Created by Reanalyse, last reply by lNomNoml on 21-Dec-2014 23:33 (75 replies)
Pages... 3 4 5


Do I have the right to return this?
Created by corksta, last reply by kiwibro111 on 21-Dec-2014 23:54 (45 replies)
Pages... 2 3


Slaughter of Innocents
Created by networkn, last reply by networkn on 19-Dec-2014 17:46 (64 replies)
Pages... 3 4 5


Spray Foam Insulation
Created by AACTech, last reply by timbosan on 19-Dec-2014 16:58 (36 replies)
Pages... 2 3


Crew Drinking on Flights - Why!?
Created by networkn, last reply by Psilan on 22-Dec-2014 09:09 (31 replies)
Pages... 2 3


Couriers starting to charge for redelivery
Created by mattwnz, last reply by rendezvous on 19-Dec-2014 11:45 (78 replies)
Pages... 4 5 6


Google Chromecast now available in New Zealand
Created by freitasm, last reply by michelangelonz on 20-Dec-2014 10:38 (155 replies)
Pages... 9 10 11


forgot how to unlock a car door
Created by joker97, last reply by joker97 on 21-Dec-2014 07:34 (53 replies)
Pages... 2 3 4



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.