Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



8 posts

Wannabe Geek


Topic # 114382 18-Feb-2013 10:51 Send private message

Hi

I've got a retina macbook pro 15.4". Wanting to do a fresh install or at least save a copy of the install for future use.

I've tried downloading mountain lion from recovery (command + R) 3 times now and all 3 times it stops at 75% and fails. In the installer log it says something like "chunk validation failed" it tries it several times and then it says "token timeout" after the 7th or so attempt of reconnecting.

This is really frustrating now as I have wasted over 10gb of my cap trying to download this stupid file, why can't apple just provide every new computer with install disk.

Anyone else experience this before? I'm on telecom broadband.
I've tried search the apple forums and theres not really any solution to this. I've tried looking up the apple expresslane but theres NO phone numbers or emails to contact, it just says contact your local store.

Any help is much appreciated!

Create new topic
2922 posts

Uber Geek
+1 received by user: 494


  Reply # 764031 18-Feb-2013 10:54 Send private message

00800 7666 7666 is the support number



8 posts

Wannabe Geek


  Reply # 764043 18-Feb-2013 11:15 Send private message

thanks, on the phone with them now!

i actually tried that number earlier but took out the first zero cause i assumed it was an 0800 number

2922 posts

Uber Geek
+1 received by user: 494


  Reply # 764053 18-Feb-2013 11:26 Send private message

Nope, it definitely is 00800!



8 posts

Wannabe Geek


  Reply # 765555 19-Feb-2013 08:16 Send private message

Hmm

The only suggestion apple had was to reset the PRAM and SMC and I had already done that prior to my second attempt

and they also suggest i format my hard disk, i'm not going to try that because if it doesn't work, im stuck with a bricked system


i did some searching around and some people had  similar problem caused my content filtering by the isp.

i'm with telecom, can people who have had a successful reinstall of mountain lion with recovery, post what isp they are with?


297 posts

Ultimate Geek
+1 received by user: 8


  Reply # 765566 19-Feb-2013 08:48 Send private message

Suney: Hmm

The only suggestion apple had was to reset the PRAM and SMC and I had already done that prior to my second attempt

and they also suggest i format my hard disk, i'm not going to try that because if it doesn't work, im stuck with a bricked system


i did some searching around and some people had  similar problem caused my content filtering by the isp.

i'm with telecom, can people who have had a successful reinstall of mountain lion with recovery, post what isp they are with?



I have successfully downloaded mountain lion with Telecom , although this was on macbook pro via ethernet.
I tend not to use wifi for large downloads, try see if you can get a recovery DMG and make a usb install drive.






iMac 27 2014
Macbook Pro Retina 2013
iPhone 6
iPad Mini

VDSL Sync @ 53Mbps

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Another long term prisoner released - will we see the same dodging re compensation?
Created by Geektastic, last reply by gzt on 4-Mar-2015 15:42 (25 replies)
Pages... 2


Why does Lightbox have a suicide wish?
Created by dafman, last reply by dafman on 3-Mar-2015 20:36 (100 replies)
Pages... 5 6 7


Galaxy s6 announcement and owners thread
Created by Shoes2468, last reply by joker97 on 4-Mar-2015 11:19 (92 replies)
Pages... 5 6 7


Considering Snap - do you rate them?
Created by gsmithnz, last reply by Smithy100 on 4-Mar-2015 15:34 (22 replies)
Pages... 2


The Evil that is ISIS
Created by networkn, last reply by joker97 on 28-Feb-2015 22:47 (201 replies)
Pages... 12 13 14


Privacy concerns on returning faulty microSDXC
Created by dpw, last reply by andrewbnz on 3-Mar-2015 22:41 (34 replies)
Pages... 2 3


HTC One M9 (2015) Announcement and Discussion
Created by Dingbatt, last reply by Dingbatt on 3-Mar-2015 22:25 (48 replies)
Pages... 2 3 4


Two orders blocked by vendors going to Youshop - I wonder how many more will occur?
Created by lchiu7, last reply by mattwnz on 4-Mar-2015 15:41 (15 replies)


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.