Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

gzt



4512 posts

Uber Geek
+1 received by user: 223

Subscriber

Topic # 111538 6-Nov-2012 21:30 Send private message

When buying from a daily deal site - can that site/business be held legally responsible under FTA/CGA for warranty service (as a retailer) if the company using the site to sell goods disappears or provides completely unacceptable level of service?

Create new topic
Hawkes Bay
8481 posts

Uber Geek
+1 received by user: 3

Mod Emeritus
Trusted
Subscriber

  Reply # 713211 6-Nov-2012 21:58 Send private message

Who are you paying? That business is the retailer, and liable for CGA remedies.




Visit http://www.thecloud.net.nz for New Zealand based Hosted Exchange, Virtual Servers, Web Hosting, FTP Backup & more.
(1GB free FTP storage, or larger plans from $5.75)
 
 - Setup your own mailserver at home on Ubuntu Server - full step by step howto here.
 - Have you seen this: Nathan "KFC4LIFE" Dunn.


7245 posts

Uber Geek
+1 received by user: 405


  Reply # 713214 6-Nov-2012 22:01 Send private message

gzt: When buying from a daily deal site - can that site/business be held legally responsible under FTA/CGA for warranty service (as a retailer) if the company using the site to sell goods disappears or provides completely unacceptable level of service?


I think it depends on the website, and who you are purchasing it from. eg who the contract is with which should appear on the invoice. I believe there are different types operating in NZ. Some are direct retailers, while others are just an introduction to the real seller.

gzt



4512 posts

Uber Geek
+1 received by user: 223

Subscriber

  Reply # 713240 6-Nov-2012 22:45 Send private message

I was considering a purchase on yazoom, but was wondering if there were any general principles applying in consumer law.

The warranty section 7 of yazoom terms and conditions appears to say something like:
a) we disclaim warranty of any kind
b) except for that required by law
c) we accept we have responsibility for warranty replacement / repair

grateful for any opinions on that.

Since payment is processed through those sites it appears to me the deal sites are acting as retailers and have responsibilities to live up to whatever warranty offer is being promoted.

7131 posts

Uber Geek
+1 received by user: 841

Trusted
Subscriber

  Reply # 713288 7-Nov-2012 00:50 Send private message

The part that protects you is "As required by law".

The person who sends you the invoice is responsible.

19611 posts

Uber Geek
+1 received by user: 1402

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 713303 7-Nov-2012 06:28 Send private message

INAL but with a number of these sites the invoice / payment is handed by the daily deal site, who take their chunk of the commission and then pass the $ on to the retailer involved. Under current laws this makes them liable, whether they like it or not.

822 posts

Ultimate Geek
+1 received by user: 34


  Reply # 713306 7-Nov-2012 06:53 Send private message

I recently made a purchase that I believe was not "fit for purpose". I emailed the site (not the supplier) directly and they have offered me a full refund on return.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Windows 10 announced, as well as developer preview
Created by macuser, last reply by KiwiNZ on 2-Oct-2014 22:38 (119 replies)
Pages... 6 7 8


What time will the Apple Store online be selling the iPhone 6?
Created by scotiwis, last reply by Paul1977 on 2-Oct-2014 22:57 (234 replies)
Pages... 14 15 16


Moment of Truth?
Created by BarTender, last reply by JimmyC on 29-Sep-2014 09:16 (441 replies)
Pages... 28 29 30


Can i have 2 ISP's at home?
Created by ReckITT, last reply by Lazarui on 30-Sep-2014 18:15 (49 replies)
Pages... 2 3 4


Samsung Galaxy S4
Created by beenz, last reply by fizzychicken on 2-Oct-2014 19:46 (21 replies)
Pages... 2


Why is your nickname what it is, what are the origins of it?
Created by Presso, last reply by Presso on 2-Oct-2014 20:12 (97 replies)
Pages... 5 6 7


Harvey Norman's Biggest Ever Retail Sale
Created by DravidDavid, last reply by Dunnersfella on 2-Oct-2014 22:32 (33 replies)
Pages... 2 3


iPhone 6 From Spark - Order Dates and Pricing?
Created by Otagolad, last reply by Yatey on 2-Oct-2014 19:53 (355 replies)
Pages... 22 23 24



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.