Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.


gzt



4842 posts

Uber Geek
+1 received by user: 296

Subscriber

Topic # 111538 6-Nov-2012 21:30 Send private message

When buying from a daily deal site - can that site/business be held legally responsible under FTA/CGA for warranty service (as a retailer) if the company using the site to sell goods disappears or provides completely unacceptable level of service?

Create new topic
Hawkes Bay
8476 posts

Uber Geek
+1 received by user: 4

Mod Emeritus
Trusted
Subscriber

  Reply # 713211 6-Nov-2012 21:58 Send private message

Who are you paying? That business is the retailer, and liable for CGA remedies.




Visit http://www.thecloud.net.nz for New Zealand based Hosted Exchange, Virtual Servers, Web Hosting, FTP Backup & more.
(1GB free FTP storage, or larger plans from $5.75)
 
 - Setup your own mailserver at home on Ubuntu Server - full step by step howto here.
 - Have you seen this: Nathan "KFC4LIFE" Dunn.


7683 posts

Uber Geek
+1 received by user: 440


  Reply # 713214 6-Nov-2012 22:01 Send private message

gzt: When buying from a daily deal site - can that site/business be held legally responsible under FTA/CGA for warranty service (as a retailer) if the company using the site to sell goods disappears or provides completely unacceptable level of service?


I think it depends on the website, and who you are purchasing it from. eg who the contract is with which should appear on the invoice. I believe there are different types operating in NZ. Some are direct retailers, while others are just an introduction to the real seller.

gzt



4842 posts

Uber Geek
+1 received by user: 296

Subscriber

  Reply # 713240 6-Nov-2012 22:45 Send private message

I was considering a purchase on yazoom, but was wondering if there were any general principles applying in consumer law.

The warranty section 7 of yazoom terms and conditions appears to say something like:
a) we disclaim warranty of any kind
b) except for that required by law
c) we accept we have responsibility for warranty replacement / repair

grateful for any opinions on that.

Since payment is processed through those sites it appears to me the deal sites are acting as retailers and have responsibilities to live up to whatever warranty offer is being promoted.

7762 posts

Uber Geek
+1 received by user: 1091

Trusted
Subscriber

  Reply # 713288 7-Nov-2012 00:50 Send private message

The part that protects you is "As required by law".

The person who sends you the invoice is responsible.

20383 posts

Uber Geek
+1 received by user: 1928

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 713303 7-Nov-2012 06:28 Send private message

INAL but with a number of these sites the invoice / payment is handed by the daily deal site, who take their chunk of the commission and then pass the $ on to the retailer involved. Under current laws this makes them liable, whether they like it or not.

831 posts

Ultimate Geek
+1 received by user: 34


  Reply # 713306 7-Nov-2012 06:53 Send private message

I recently made a purchase that I believe was not "fit for purpose". I emailed the site (not the supplier) directly and they have offered me a full refund on return.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Bad lower back.
Created by TimA, last reply by TimA on 29-Jan-2015 14:04 (73 replies)
Pages... 3 4 5


Am I going down? App for the fearful of flying.
Created by networkn, last reply by Sideface on 29-Jan-2015 23:07 (47 replies)
Pages... 2 3 4


I have had enough of Vodafone Customer Service... which ISP is for me?
Created by andrewinwlg, last reply by michaelmurfy on 28-Jan-2015 20:10 (23 replies)
Pages... 2


Police Speed Campaign - Summer 2014/2015
Created by nzkiwiman, last reply by Bung on 30-Jan-2015 10:45 (150 replies)
Pages... 8 9 10


New to VDSL and wondering if I can change where the modem connects in the house
Created by Valcor, last reply by quickymart on 29-Jan-2015 20:59 (17 replies)
Pages... 2


AdBlockers on Geekzone
Created by freitasm, last reply by wally22 on 29-Jan-2015 09:55 (69 replies)
Pages... 3 4 5


Spark customers get Lightbox free for 12 months
Created by freitasm, last reply by ARK on 27-Jan-2015 16:35 (137 replies)
Pages... 8 9 10


Windows 10 News - 22 Jan
Created by Regs, last reply by joker97 on 29-Jan-2015 07:10 (131 replies)
Pages... 7 8 9



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.