They have been sending us statements and we have been sending the same email denying we asked or ordered them, now they are threatening debt collection.
I have written to the financial controller and said under no circumstances will we pay, but the items are unopened and can be collected any time from our offices. We secure purchases with a purchase order and they don't have a PO from us.
They are based out of Australia.
I feel I should contact the CEO, but I get the feeling this is the way they conduct business trying to bully people into paying.
Anyone else had any experience with them?